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Mahmoud Alsheikh

Mahmoud Alsheikh

Computer Technician

Followers of Mahmoud Alsheikh68 followers
location of Mahmoud AlsheikhJerusalem District, Israel

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  • Timeline

  • About me

    Software Developer at Check Point Software Technologies, Ltd.

  • Education

    • Al-Quds University

      2007 - 2011
      Bachelor's degree Information Technology

      Networks and telecommunications

  • Experience

    • Computerized Phone

      Jan 2009 - Jan 2011
      Computer Technician

      Repair computer hardware and software.Sales representative.Customer Support.

    • Alphatech Computers

      Jan 2011 - Jan 2020
      Administrative Assistance

      Recognize the needs of the consumer and provide detailed information to the consumer about thetechnical specifications of the computers and mobile hardware/software offered by the company.Investigates new items and makes recommendations for purchasing products.Checks inventory to ensure orders are in stock.Takes orders over the phone and in person.Advises customers on technical matters and recommends appropriate computer configurations.Solicits information about computer needs from customers.Negotiate price for the sale.Provide technical support after sale.Stay abreast of market trends.Assist with the company helpline.Serve as a customer service rep for customers who have questions or difficulties.Demonstrate product features before a sale.Respond to pre-qualification questionnaire or information to tender document.Negotiate a commercial agreement.Help customers maximize the use of software features.Advise on appropriate user training.Maintain awareness and keep abreast of constantly changing software, hardware systems andperipherals.Repair computer hardware and servers when requierd.Installing of monitoring system CCTV and connecting them to mobile using internet connection. רוצה לראות פחות

    • Hardware Store

      Jan 2011 - Jan 2012
      Computer Technician

      Repair computer hardware and software.Repair and diagnosing problems related to laptop hardware.Developing applications using C# language.

    • Al-Nawras Computers

      Jan 2012 - Jan 2018
      Computer Technical Specialist

      Provide technical assistance and resolution as necessary.Set up new computer systems and perform routine maintenance.Ensure that Internet security software is updated and running properly.Maintain computer equipment and software to ensure secure and efficient operations.Repair computer hardware and servers as required.Test and implement new software programs for the company.

    • AGENCIA ESPAÑOLA DE COOPERACION INTERNACIONAL PARA EL DESARROLLO - AECID

      Jan 2012 - Jan 2018
      Information Technology Help Desk

      Diagnosing, troubleshooting, and solving hardware and software problems related to computers andlaptops you own.Technical support and problem solving for Network and connection of computers to the Internet,Diagnosing and solving problems related to e-mails.Diagnosing and solving problems related to PRINTING from all computers to printers.Periodic Backup for your Data and checkup of daily backup done.Technical Support of Video Conference System.Follow-up and contact of Internet Provider and Bezeq telephone company for stable Internet usage. רוצה לראות פחות

    • Check Point Software Technologies Ltd

      Jan 2018 - now

      • Software Developer

        Jan 2022 - now

      • Automation Engineer

        Jan 2020 - Jan 2022

      • Quality Assurance Engineer

        Jan 2018 - Jan 2020

  • Licenses & Certifications

    • Introduction to Programming Using Java

      Udemy
      Nov 2020

    • Cisco Certified Network Associate Security (CCNA)

      Cisco Networking Academy
      Jan 2010

    • Cisco Certified Network Professional (CCNP)

      Cisco Networking Academy
      Jan 2010

    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco Networking Academy
      Jan 2009

    • Full Stack Application with Angular and Spring Boot

      Udemy
      Feb 2021

    • Check Point Certified Security Expert (CCSE)

      Check Point Software Technologies, Ltd.
      Apr 2020

    • Check Point Certified Security Administrator (CCSA)

      Check Point Software Technologies, Ltd.
      Jan 2019