Melanie Wan

Experience

• 

  Plato's Closet

  May 2019 - Mar 2020

  Sales Associate

  - Cultivated a fun and engaging shopping experience.- Responded to customer calls and communications, providing exceptional service and resolving issues promptly.- Ordered and restocked inventory and office supplies.- Helped plan and execute strategic store layouts and window displays to entice customers and optimize sales.- Supported the store’s Social Media by creating ‘Get the Look’ posts on Instagram to drive customers to shop in store.

• 

  Jimmy Choo

  Mar 2022 - Mar 2022

  Sample Sale Sales Associate

  A week long sample sale experience where shoppers could purchase up to 70% off Jimmy Choo stock.- Provided a one-on-one shopping experience, maximizing customer satisfaction and spending.- Assisted the sales team with day of set up, optimizing sales through strategic product layouts- Proactively organized and replenished products to keep up with customer demand

• 

  Amina Sorel Fine Jewelry

  Jan 2024 - Dec 2024

  - Manage the CEO’s calendar and client appointments.- Liaise communication of information between executives and other individuals with different departments.- Attend weekly team meetings with different departments and record meeting minutes.- Check daily emails and take note of urgent to-do’s and updates.- Arrange and perform follow-ups when necessary.- Plan and coordinate all appointments, gifting, and travel arrangements.- Collects company data and supports the CEO in building presentation materials.- Organize and improve company filing systems for the CEO and other board members to easily access.- Work closely with the Public Relations and Social Media Team on brand communications.- Execute creative concepts and contribute to various events and special projects.- Create and plan social media content for Instagram and TikTok - Content Examples: 'Outfit of the Day' looks to show diversity in jewelry pieces, ‘The Jewelry Piece vs The Inspiration’ to spread awareness of the founders’ vision, ‘About the CEO’ Show less - Organize and improve company filing systems for the CEO and other board members to easily access.- Work closely with the Public Relations and Social Media Team on brand communications.- Execute creative concepts and contribute to various events and special projects.- Create and plan social media content for Instagram and TikTok - Content Examples: 'Outfit of the Day' looks to show diversity in jewelry pieces, ‘The Jewelry Piece vs The Inspiration’ to spread awareness of the founders’ vision, ‘About the CEO’ Show less

  • Executive Assistant

    Jun 2024 - Dec 2024

  • Executive Assistant Intern

    Jan 2024 - May 2024
• 

  Bergdorf Goodman

  Sept 2024 - now

  Selling Assistant