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Steve Sikora

Steve Sikora

PA State Civil Service Commission

Followers of Steve Sikora78 followers
location of Steve SikoraFort Belvoir, Virginia, United States

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  • Timeline

  • About me

    Desktop Support Engineer at Ft. Belvior. Relocating to Tampa, FL area,

  • Education

    • Pennsbury high school

      -
      Attained High School Diploma General Subjects

    • ITT Technical Institute

      2009 - 2011
      Associate in Specialized Technology Degree Computer Network Systems

      Graduated December 19, 2011

  • Experience

    • Harrisburg, PA

      Jun 2010 - Dec 2010
      PA State Civil Service Commission

      IT intern. Worked closely with their networking team on major office moves. Work experience only. ( Internship)

    • Naval Support Activity

      Jun 2011 - Nov 2011
      Infrastructure Technician

      Scrub government data from retired servers, and Cisco routers and switches. Coordinate disposal through APTO or send to warehouse for restock. Install IOS on switches and routers if needed.

    • OHM Systems Inc.

      Jan 2012 - Aug 2012
      Refresh Tech

      Refresh tech on the NMCI project contracted through OHM Systems by HP and the US Navy. Migration of data from retiring machines to new. Windows XP to Windows 7 data migration. Test and troubleshoot network connectivity.

    • Ohm Systems, Inc.

      Aug 2012 - Nov 2015
      IT OPs Support Specialist IV

      Base OPs IT Support Specialist. Extension of NMCI contract. Installation of peripherals, troubleshooting of user PC's, Troubleshoot and restore network connectivity, Administration and repair of Guardian Edge Data At Rest software, Troubleshoot and repair Microsoft Outlook software and connectivity issues.

    • Ganaa A' Yoo

      Nov 2015 - now
      Desktop Support Engineer

    • Ganaa 'A Yoo

      Nov 2015 - Jul 2017
      Desktop Support Engineer

      I support desktops and thin clients in an enterprise environment. This includes but is not limited to, connectivity issues, printers, blackberry's, wireless connections, spillage containment, new device deployments, software installation and troubleshooting to include Java, Windows 7, , Bit locker, McAffee Host Intrusion Protection (HIPS). I prefer to be facing my customers so I can have a personal relationship with everyone I assist. Even though, I have a phone number, I prefer to go to their location because this also allows me to better understand what problem the customer is experiencing and I can better remediate it in a timely manner. Show less

  • Licenses & Certifications