Prince Matsobane

Experience

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  Department of Education

  Mar 2011 - Mar 2012

  WLAN & Desktop Support

  • Helpdesk support Technician • Information Technology Infrastructure. • Technical Support, Hardware Support, Desktop Support and application support. • Transversal System Support (BAS, FINEST, PERSAL, EXAM, SAP). • LAN support, Helpdesk support and Network printing support. • Experience in the following servers environment MS Server 2003, 2000, 2008,2008 R2 editions.• Exposed to windows XP and windows vista• Manage users’ accounts on Active Directory and Mailboxes on Exchange Server. • To conduct research on technology, trends, architecture, solutions, development, configuration.• To provide high level support to relevant role players and assist in finding solutions to production-related problems.• Manage IP addresses via DHCP server. • Install, configure and MS Office 1997, XP, 2000, 2003, 2007. Install, configure client and Use adobe acrobat reader, Mozilla and internet explorer etc.• Installation of Business Continuity Management Plan software and Maintenance• Installation of Enterprise Risk management software and maintenance• Filezile for file transfer transmission protocolwlan Show less

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  Exclaim innvation pty ltd

  Apr 2012 - May 2014

  IT Support Technician

  Good knowledge of window server 2003,2008,2008 R2 and 2012,(Active Directory,DHCP,DNS,WEB,RDs,IIS,VPN & Hyper-V,.NET 3.0,3.5,4 & 4.5)Server 2005,2008,2008 R2 and 2012.able to use Citrix v 6,7 & 8,Teamviewer 6,7 & 8,Vmare(ORACLE & v-SPHERE),Veeam,VNC,MCSE,MCSA,ACCESS DATABASES 2007,2010 & 2013,SQL SERVER 2005,2008,2008 R2,2012 & 2013,SQL INSTALL CONFIG,DATA MONITORING,DATA BACKUP,DATA MAPING,N+,A+.windows XP,2007,2008 and 8.1.WLAN,LAN.

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  Taxi scrapping administrator

  May 2014 - now

  Junior it support technician

  Information and Communication Technology (Hardware and software)Quality Control, Networks and Protocols, Video and Imaging ,Fremake,spiceworksNew Technologies and Report WritingPerform Video and Image editing and compression, Basic Hardware and software setup and configuration: of ICT and related equipment according to organizational requirements. Installation, maintenance, troubleshooting and updating of all ICT and related peripherals.Maintenance and updating of network infrastructure. First line end-user support on ICT related systems. Helpdesk/Incident Call Logging and Resolution of faults within SLA. Daily, weekly, monthly reporting including ad-hoc reporting. Escalate necessary requests or incidents to SOPerform ad hoc requests as and when required by management. Provide support to end user telephonically, remotely using Teamviewer, citrix, vnc.Create meetings via WebEx, teamviewer, Skype. Telnet, FTP, web, email clients, network setup & connection (both direct & dialup network connections. Install and configure ADSL, LAN, and WLAN.Troubleshooting applications on windows 2000 and windows XP, 7, 8 and 8.1Install and configure windows server 2008 R2, 2012 R2Able to install and configure SQL server 2005,2008 and 2012 R2,create user, assign permissions to user, regular backups dBs, monitor the environment, create reports. Create tables, run scriptsConfigure and manage DNS, DHCP, Terminal service, Active --directory, IIS, RD web, RDsNAS,SAN,PABX,HIKIVISION SYSTEM,Analog and IP cameras. Show less

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  Department of Trade and Industry

  Oct 2020 - now

  IT Consultant