Bo Goricki

Experience

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  CENTURY 21®

  Mar 1995 - Apr 2007

  Real Estate Broker

  Determine housing and investment needs for prospective clientsNegotiate offers and finalize real estate contracts and leasesAnalyzed market data in various neighborhoods and through Comparative Market Analysis report final value to a client

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  AvalonBay Communities

  Apr 2007 - Jun 2012

  Sr. Community Consultant

  Responsible for maintaining daily/weekly market analysis; advising on trends, rental rates, and developing marketing plan accordinglyNegotiated renewal rates, and maximized rent change to an average of 6% in 2011Multi-site leasing, instrumental in stabilizing occupancy challenges at sister property in absence of full time managerDeveloped successful corporate housing program for Chicago regionCreated resident event calendars and planned, promoted, and directed all aspects of such events Assisted Lincoln Properties in acquisition of Avalon Arlington Heights during sales process in June 2012 Show less

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  Aimco

  Aug 2012 - Sept 2016

  Community Manager II

  Excellent understanding of operating statements, ability to prepare and interpret budgetsExhaustive knowledge of the property, area and competitionTook active role in day to day property operations such as leasing, renewals, inspections, and resident relationsMaintained A/R under 1.5% each month and had one of the lowest A/R in the Chicago portfolio Monitored turn process to ensure all move ins were delivered on timeConsistently delivered strong customer service and supported the staff to be among the best teams within Aimco.Helped Evanston Place Apartments to achieve above 90% customer satisfaction score for 2013 and was one of only 4 Aimco properties to receive the PLATINUM rating for 2013.Instrumental in building and managing the waitlist to overcome challenging occupancy goalsTrained Leasing Consultants and assisted staff at Yorktown Apartments & Hyde Park Towers a sister propertiesOversaw the maintenance of Operating Standards compliance.Computer literate (Onesite, MRI,Quick Books, Lotus Notes, Sales force, Yardi)Strong understanding of procurement process and trained on eProcurement (Oracle) Show less

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  AvalonBay Communities

  Nov 2016 - now

  Resident Services Manager

  Spearheading pilot program and acting as legal liaison for Los Angeles regionManaging legal matters for 32 propertiesAttending and coordinating all court appearancesNegotiating stipulations, reviewing answers and discovery documents.Researching each case to ensure successful outcome in courtDeveloped weekly legal report for regionOversaw legal notices, lease violations, skip tracing for 5 propertiesCollaborating with loss mitigation and legal team regarding pending casesManaged resident concerns for 1700+ apartment homesPreformed monthly financial analysis for 3 communities (827 apartments).Experienced in hiring and coaching employees, conducted 1:1Strong experience with leasing, sales, renewal process & revenue managementCoordinated capital projects with construction teams, maintenance partners and vendors, managed expenses through OPSProvided excellent customer service by providing timely response to customers and residentsProven track record of increasing customer satisfaction scores and online reviewsConducted file and property audits Show less