TK Tsai

Experience

• 

  Touch Micro-System Technology Corp.

  Aug 2004 - Feb 2010

  Section Leader (Etching process)

  • Etch process flow review for new projects• lead team members to commit projects' goal and request in time• in charge of the etching equipment stability and capacity evaluation• new equipment survey• etch process optimize• new etch process/ tech development

• 

  HTC

  Mar 2010 - Jun 2016

  • Leading team of Design/Operation Quality Management dept., • Being quality PM in 6 projects• Communicating project quality expectations to team members in a timely and clear goal• Creating and maintaining the milestone dates, status and resource allocation for each project• Identifying and resolving issues and conflicts within the project team• Proactively managing changes in project scope, identifying potential risk, and devising contingency plans• Lesson Learnt process and effectiveness review Show less

  • Sr. Manager of Product Quality Contorl

    Apr 2015 - Jun 2016

  • Design Quality Manager

    Mar 2010 - Apr 2015
• 

  Moxa

  Jul 2016 - now

  * Work out the strategy to enhance the efficiency about verifying the design quality during product development stage * Develop professional DQA lab and keep enhancing the talent skill* lead Customer QPM to handle critical customer complaint quality issue 3 years experience in handling critical issues to enhance customer's satisfaction regarding the service and quality.1.5 years experience in managing the repairing departments to enhance the repairing capability and efficiency.

  • Design Quality Assurance Manager

    Jun 2020 - now

  • Customer Support Manager & Head of Repairing department

    Jul 2016 - Jun 2020