Hemal Patel

Experience

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  State Street

  May 2019 - Oct 2022

  OTC Derivatives Specialist

  •Carry out core and complex processing activities in accordance with established procedures. •Perform daily process checks and provide support within the deadlines.•Ensure all transactions are booked within various systems and communicated third parties.Ability to multitask, ensure accuracy and execute against pre-determined deadlines. •Offer suggestions for updating, standardizing and improving the process where possible. •Acts as a resource within the assigned business unit to resolve complex or non-routine processing related questions/issues with a sense of urgency.•Identifies and takes ownership of issues.•Ensures problem resolution is well-documented and communicated to the appropriate parties.•Assists team with creating, updating and maintaining procedures.•Accountable for quality, accuracy and timeliness of results.•Train staff on principles of the process.•Adhere to established operating risk, and compliance controls and standard operating procedures. Show less

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  Canada Post / Postes Canada

  Nov 2022 - now

  Post Office Manager

  •Plan and control budget and expenditures•Authorize delivery routes•Hire, train, direct and motivate staff•Oversee the receiving, sorting, routing and delivery of mail•Oversee the selection, operation and maintenance of vehicles and equipment •Oversee the preparation of reports•Advise senior management•Address customers' complaints or concerns•Oversee the analysis of data and information•Plan, organize, direct, control and evaluate daily operations.

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  Lakehead Social Planning Council

  Feb 2024 - now

  Income Tax Preparer