Kleber Soeiro

Experience

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  Origin do Brasil

  Sept 1997 - Oct 1999

  System Analyst - Supply Chain and Distribution

  Programmer and System Analyst, specialized in analysis and customizing routines applying to the customer requirements.Creation of technical documentation and customization the routines In a several modules in ERP BaaN : Purchase, Sales, Account Payables, Fiscal & Legal (Brazilian Localization).-Provided services in a several companies : Tilibra, CSN, Jari Celulose, Philips Business Communications.- Projects : Ansaldo Coemsa (Porto Alegre/RS), Baan IV Implementation in 1998. Show less

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  HQS Consulting

  Nov 1999 - Dec 2000

  System Analyst - Supply Chain and Distribution

  Technical Consultant providing services in IICA Company (American Institute for Cooperation on Agriculture), analyzing and developing new procedures to Baan IV, financial module, to apply to the budget control projects.Responsible for technical definitions and programmers coordinator to the Advanced Warehouse Management Module implementation, in a EMS Sigma Pharma Company (Pharmaceutical Company)- Projects : TRW/Freios Varga (Limeira/SP), MK System Implementation in 1999, working like a System Analyst to the Sales and Purchase Modules. Show less

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  Philips do Brasil

  Jan 2001 - Sept 2008

  • SAP consultant for FI and CO modules, working together Global teams in Netherlands and / or India.• Participation in the SPED implementation (Accountable and Legal), getting information, and analyzing the possibilities for solution in SAP.• Participation in SAP Implementation Project for the Head Office, as a coordinator for integration between SAP and Satellite Systems. • Responsible for SAP user access control, as well as collect evidences and documentation related IT processes in order to attend audit internal requirements according SOx.• Participation of SAP implementation for Lighting Business Unit providing support for integrated tests.• Participation of SAP implementation for Walita as responsible for master data migration (Suppliers and open items). Show less • Responsible for coordinate IT activities, analysis and development of new processes and support for Logistic modules, Tax and services (such as Contract Management, Service Orders) as well as implementation of internal projects in the business unit.• Responsible for the control of IT processes to contemplate internal audits, based on SOx, involving indicators, segregation of duties and other features.• Participation in features settings for the project to create a portal, with chat features, forum, e-learning and document repository for Business Unit.• Responsible for representing the unit for implementation and integration of systems Synchro (Tax Solutions) and Electronic Market (e-Procurement). Show less

  • SAP FI - Business Analyst

    Aug 2006 - Sept 2008

  • Consultant - Supply and Distribution

    Jan 2001 - Jul 2006
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  MRS Logística S.A. (at Uptodate Consulting Service Provider)

  Oct 2008 - Apr 2010

  IT Lead/Consultant

  • Business Analyst for Oracle EBS R12 Implementation to Supply and Production area.• Management to implement Foreign Trade software SOFTWAY integrated with Oracle EBS. • Responsible for controlling the critical tickets targeting with Oracle (pre and after Go-Live), as well as the preparation of Help-Desk service indicators in order to improve the processes.

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  Magazine Luiza (at Uptodate Consulting Service Provider)

  Apr 2010 - Sept 2010

  Project Manager

  • Software factory management, responsible deliverables and controls of resources allocated in the customer.• Responsible to control and negotiation of the new developments and/or changes requested.

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  Grupo Ráscal (at Uptodate Consulting Service Provider)

  May 2010 - Dec 2010

  Project Manager

  • Project Management of Oracle EBS R12 for Accounting, Accounts Payable and Accounts Receivable modules and responsible to implement process of automatic electronic payment with Bradesco Bank.• Performing actions to better use and practice implemented tool.

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  Dimension Data (at Uptodate Consulting Service Provider)

  Aug 2010 - May 2011

  Project Manager

  • Project management for Oracle EBS 11.5.10 financial, inventory and trade modules, together Dimension Data Global team • Implementation of Global template for Brazil.

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  Kyocera Mita (at Uptodate Consulting Service Provider)

  Nov 2010 - Feb 2011

  Project Manager

  • Project Management to implement Synchro Electronic Invoice for Sales (Outputs/Sales), integrated with Oracle EBS 11.5.10, reporting for Global Sponsors.• Coordination of integration involving new application and ERP, together Global technical team.

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  Vale (at Uptodate Consulting Service Provider)

  May 2011 - Jan 2012

  Project Manager

  • Project Management aimed at generating IN86 for recovery of PIS / COFINS credits. Project focused to generate correct file information to delivery for Brazilian Federal Revenue Office, in order to recover financial credits.• Responsible for planning and management actions to GAP's solution related to generation of information for IN86, SPED PIS / COFINS and SPED FISCAL.• Responsible for the preparation and approval of Budget and Project Plan with the customer.

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  Grupo Edson Queiroz (at Uptodate Consulting Service Provider)

  Feb 2012 - Feb 2013

  Leadership of Commercial, Logistics and Supply Implementation Team

  • Management of Commercial, Logistics and Supply team, as well as validation of all customizations (Reports, Enhancements, and Interfaces) delivered for ORACLE EBS R12 implementation.• Management of integration with Systems Satellites for Billing, Sales Force and Foreign Trade.

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  Bayer

  Mar 2013 - Jul 2021

  • Manage and develop relationship between IT Demand & Supply to foster partnership involving Latam Countries and Global Organization, with participation in Global and Local Projects, managing and discussing IT requirements and solutions.• Active role in Incidents & Change Management and also management of complaints and escalations involving Latam Countries.• Management of the Service Integration & IT PMO Team, controlling tasks, project portfolio and financial topics like budget and forecast, which demands frequent and structured alignment with both IT Business Partners (for all divisions) and IT Operational Support & Audit Teams. Show less • Latam PMO for CRM Siebel and OBIee Analytics implementation integrated with SAP for Business Unit CropScience, in order to attend Marketing Latam Team.• Management of CRM Loyalty implementation with objective to support Local Incentive Programs.• Management of CRM Mobile Rollout for Brazil Sales Reps.• Management of activities from the preparation of requirements based on the identified processes, development controls together foreign suppliers (Spain and India), until validation of the deliverables, supporting countries like Argentina, Chile, Colombia, Peru, Ecuador, Venezuela, Mexico and Central America.• Strategy alignment and follow-up activities together Global Team (Germany), as well as coordination of Workshops and test phases in other countries (e.g. Ecuador, Peru and Panama)• Project Manager working together Local and Global Team in order to implement improvements in the SAP aiming at harmonization of Supply Chain Brasil process. Show less

  • Service Delivery Manager IT LATAM

    Dec 2016 - Jul 2021

  • Project Manager - CropScience (at CQ1 Provider)

    Mar 2013 - Nov 2016
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  Fiserv

  Jul 2021 - now

  • Manager of Production Support Team focused to ensure stability and availability of Acquiring Core System (Bankworks) and Integrations 24x7. Additionally, Team is responsible for ensuring the nightly Batch Schedule for Payment routines.• Incident & Problem handling based on impact and urgency, aligning actions, and driving resolution for complex issues using methodical troubleshooting when necessary and possible to restore system availability soon.• Ensure a high level of availability of technology services, compliance with SLAs, continuous improvement and compliance with processes. Show less

  • Head of IT Production Governance - Acquiring & Software Express

    Oct 2024 - now

  • IT Manager - Core Acquiring - Production Support

    Jul 2021 - Sept 2024