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Idil Mohamud

Idil Mohamud

Technical Support Specialist

Followers of Idil Mohamud81 followers
location of Idil MohamudDubai, Dubai, United Arab Emirates

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  • Timeline

  • About me

    Senior Technical Support Analyst

  • Education

    • George Mason University

      2009 - 2015
      Bachelor's degree Biology/Public Health minor

    • Strayer University

      2019 - 2020
      Masters of Health Administration

  • Experience

    • Somforce INC

      Feb 2016 - Apr 2018
      Technical Support Specialist

    • Frontpoint

      Jul 2018 - Apr 2020
      Product Support/Sales Specialist

    • Surescripts

      Apr 2020 - Jun 2022
      Customer Support Analyst (Portal)

    • OnShift

      Jun 2022 - Aug 2023
      Senior Technical Support Analyst

  • Licenses & Certifications

    • Cultivating Cultural Competence and Inclusion

      LinkedIn
      Dec 2021
      View certificate certificate

    • Communicating about Culturally Sensitive Issues

      LinkedIn
      Mar 2021
      View certificate certificate

    • Customer Service: Problem Solving and Troubleshooting

      LinkedIn
      Mar 2021
      View certificate certificate

    • Scrum Master Certified (SMC)

      Scrum Alliance