Michaela Pierce

Experience

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  St. John's University - Office of Residence Life

  Sept 2015 - May 2017

  - Advised 23 undergraduate students in career, educational, and personal development- Developed and conducted programs on diversity, substance abuse, social justice, and spirituality- Conducted walk-throughs throughout 42 apartments in order to ensure security - Managed maintenance requests, incident reports, and room transfers- Communicated and reported conversations with residents to Resident Director on a weekly basis- Enforced University policies and made sound decisions under pressure- Motivated fellow peers and coworkers to attain monthly goals Show less

  • Student Worker

    Sept 2015 - May 2017

  • Resident Assistant

    Sept 2015 - May 2016
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  Sigma Sigma Sigma National Sorority

  Sept 2016 - May 2018

  Chapter Ritual Chair

  - Reported meeting minutes and inventory to National Headquarters- Collaborated with executive board members to plan ceremonial events- Facilitated New Member Education of Ritual importance to up to 10 new members a year

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  Fastrac Markets

  May 2017 - Oct 2019

  Assistant Manager

  - Collaborated with vendors in ordering inventory to maintain weekly turnover and production- Reported daily Sales/Waste data and Competitor Fuel data to corporate- Implemented monthly incentives to drive sales and productivity metrics- Managed cash vault and bank deposits on a daily basis

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  Children's Home of Jefferson County

  Nov 2018 - Oct 2019

  Staff Accountant

  - Administered the documentation, reporting, and achievement of monthly Accounts Payable metrics- Supported CEO expense reimbursement process as required on a monthly basis- Performed payroll calculations and processing activities to ensure 260 employees were paid timely and accurately

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  DHL Supply Chain

  Oct 2019 - Jul 2020

  Operations Supervisor

  - Ensured the completion of high-volume outbound shipments from paper manufacturing plant- Monitored potential risks and other significant matters that required immediate solutions for a team of up to 20 direct reports on a shift-by-shift basis- Evaluated associate level metrics to drive continuous improvement and develop team

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  DHL Supply Chain

  Feb 2021 - now

  - Develop team of 5 supervisors and up to 65 associates with direction, training, and continuous feedback- Manage all plant functions of the shipping and receiving department, to include material recycling, raw material handling, and supply network operations- Evaluate and report monthly VPA metrics and operational efficiency to senior leadership- Champion safety as the first consideration of all employees and lead by example to promote a safe work environment- Maintain strong customer relations by partnering on safety, quality, and operation-specific action plans Show less

  • Operations Manager II

    Dec 2021 - now

  • Transportation Supervisor

    Jul 2020 - Dec 2021

  • Project Supervisor

    Feb 2021 - Jul 2021