Christos Daveronas

Experience

• 

  Philiki Insurance Co Ltd

  Jun 1997 - Sept 1998

  IT Technical Assistant

  Summer-period employment (Full-Time).Assembled and repaired computers, carried out software installations, and hardware/software troubleshooting.

• 

  Hadjikyriakos & Sons Ltd

  Apr 2004 - Mar 2013

  IT Manager

  • Maintained software, hardware, servers, and network.• Managed the ERP and CRM systems (Navision).• Administered Active Directory, Email accounts and Terminal Services.• Provided training and support to end-users.• Ensured IT systems were up and running and in good working condition.• Acquired software, hardware and consumables.• Administered and monitored backups and gateway/firewall server.• Coordinated outsourced IT technical support team.• Assessed and implemented new ICT technologies and improved ICT infrastructure.• Negotiated and managed existing/new contracts with IT suppliers/service providers.• Produced financial and inventory reports for management.• Identified, and documented issues/requirements to ERP maintenance/support team.• Verified and applied ERP delivered solutions/customizations.• Overseen company’s online shop (maintenance, customer support, and follow-up). Show less

• 

  Freelance

  Apr 2013 - Aug 2014

  IT Professional

  Provided outsourced IT services to Hadjikyriakos & Sons Ltd.

• 

  Pancyprian Company of Bakers Ltd (Out of Business)

  Nov 2013 - Jul 2014

  IT Manager

  • Led the deployment, monitoring, operation, maintenance, development, upgrade, and support of IT systems and ICT infrastructure.• Supervised and coordinated the IT Department.• Monitored and improved hardware, software, and network operating systems.• Coordinated and lead a variety of ICT projects and activities.• Responded to inquiries, provided individual and group support, advice, and training.• Engaged on all back-up and disaster recovery procedures and plans.• Served as liaison to software/hardware/service providers. Show less

• 

  CPM Corporate Administration Services

  Sept 2014 - now

  • Manage the on-premise ICT infrastructure, computer systems, hardware and licensing.• Produce, implement, and communicate policies and procedures covering all aspects of IT.• Govern departmental finances including purchasing, budgeting, and budget review.• Advise the CEO and the Executive Committee on ICT policy and projects.• Negotiate and evaluate vendor/supplier/service provider agreements/contracts.• Liaise with stakeholders to define business and systems requirements for new/existing implementations.• Streamline IT infrastructure and IT systems by analyzing qualitative and quantitative data.• Define and implement backup and disaster recovery procedures.• Oversee IT staff, including hiring, training, conflict resolution, and performance evaluation.• Confirm the effectiveness of solutions by interacting with user base and understanding their challenges.• Establish, justify and oversee the ICT project portfolio.• Shape IT department operational and strategic planning guided by industry standards and regulations.• Plan, schedule, prioritize, and coordinate work activities by utilizing resource allocation and task delegation.• Harden the security of information, network, and infrastructure.• Streamline the provision of end-user support, ensuring quality, and response time.• Lead client specific projects, namely the provision IT services and support to clients, by coordinating internal departments, client-facing teams, and clients. Show less

  • Manager - Head of IT Department

    Jan 2016 - now

  • IT Supervisor

    Sept 2014 - Dec 2015