Anna Haydon

Experience

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  Yell

  Mar 2011 - Jan 2012

  Telemarketing Executive

  Alongside Yellow Pages, Yell.com and websites, Yell are one of a select number of Google AdWords Premier SME partners in the UK. Responsible for making outbound calls to potential customers, conducting in-depth business reviews and using the online demonstration software (LiveLook) to showcase the companies solutions. I also assisted with the content for website, Yell.com and yellow pages advertisements.As a Telemarketing Executive I obtained expert sales training and training in developing an effective online presence for each of customers, helping them to be found and chosen online.• Responsible for making outbound calls to potential customers• SEO and marketing advice for SME’s to enhance business growth• Conducting in-depth business reviews and using the online demonstration software (LiveLook) to showcase the companies solutions to provide a tailor made product specified to their needs• Providing on-going support for both digital and print advertising needs Exibir menos

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  Chicagos

  Jan 2013 - Jan 2014

  Sales, Events and Marketing Coordinator

  • Creating and co-coordinating events within the venue • Building a database of clients • Networking to liaise with event suppliers• Marketing and monitoring all specialist event bookings.• Managing events, coordinating staff to efficiently deliver each event.• High level of customer service and communication skills • Designing and managing events booking system• Client follow up and network building

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  GeoPost UK

  Mar 2013 - Jun 2013

  Telesales Executive

  GeoPost operates in more than 30 countries under brand names such as DPD, Chronopost, Parceline and Interlink Express and is Europe's third largest provider of express and deferred parcel services. GeoPost is a full daughter of France's national postal service Groupe La Poste.This was a temporary position in which I would book appointments for 5 field sales representatives attend regarding the companies courier needs once. To book in the appointment I profiled the customers to ensure their eligibility and gauge a profitably margin. • Booking B2B appointments via cold and warm calls for field sales executives• Building and maintaining a strong relationship with each customer to ensure it was a quality appointment and they had clear expectation of the company standards • Customer profiling to ensure their eligibility and gauge a profitably margin• Working to strict KPIs• Data Sourcing Exibir menos

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  BridgeStreet Global Hospitality

  Jun 2013 - Jan 2013

  Guest Services Coordinator

  BridgeStreet Global Hospitality is the leading international provider of serviced apartment experiences. BridgeStreet and its Alliance members offer over 50,000 corporate apartments in 60 countries across the globe. Catering for both corporate and leisure bookings.• Monitoring telephone and e-mail communications for enquiry bookings to ensure full capacity• Operating front desk (reception) – organising roster for cleaners and maintenance• Deliver apartment viewings upon client arrival• Taking payments, invoices, and cash flow• High level of customer service and relationsThis was a short contract to cover an employees sick leave. Exibir menos

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  MSC Industrial Supply Co.

  Mar 2014 - Jan 2014

  Internal Sales/Order Processing

  MSC Industrial Supply is one of the premier distributors of over half a million metalworking and maintenance products.

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  Undisclosed

  Jan 2015 - Jan 2016

  Office Management and Executive Assistant

  • Office management • Administration • Executive Assistant - Providing support to company director in all areas• Human resources & Recruitment• Assisting with accounts department • Managing all service enquiries and job bookings• Customer Relations• Managing progression of large construction jobs and project timelines• Liaising with contractors for construction jobs

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  Dale Carnegie Australia

  Jan 2016 - Jan 2017

  Executive Performance Consultant