Bryony Hoare

Experience

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  Fraser Hickson

  May 2016 - Sept 2016

  Library Assistant

  - Distributed books and organized special orders for city distribution- Labeled and classified books for the collection- Aided book evaluators and oversaw silent auction of antiquarian books

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  Private Book Collection

  Jun 2017 - Sept 2017

  Library Assistant

  - Cataloged books, through ISBNs, into a digital system- Determined subject area and shelved books accordingly- Sorted and securely repacked an 18,000-title collection

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  Thomas More Institute

  Jun 2019 - Aug 2019

  Library and Archives Assistant

  - Created a content strategy report for areas of improvement in the library's systems- Updated and wrote content for the institute’s official website- Rearranged the institute's library into a new categorized system- Wrote and designed new maps and information packets with custom graphics for the library

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  Upkeep Media Inc.

  Sept 2020 - Aug 2022

  - Managed and organized all written and SEO-based content within Google Sheets for 100+ clients on a strict bi-weekly content cycle- Selected topics for client content and assigned and coordinated work for writers and editors- Researched and determined keywords for digital content optimization using SEMrush and Surfer SEO- Curated content based on set SEO taxonomies and sitemaps- Analyzed organizational systems for improvement with record keeping - Wrote and edited informative blog posts and landing pages- Optimized web content through SEO tools such as Surfer SEO - Formatted content in Grav, WordPress, AppFolio, Squarespace & Wagtail- Designed vector graphics and illustrations for client infographics and Google Ads

  • Content Manager

    Mar 2022 - Aug 2022

  • Digital Content Editor

    Sept 2020 - May 2022
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  Pratt Institute

  Aug 2022 - May 2023

  Donor Relations Graduate Assistant

  - Helped manage donor database information using Raiser’s Edge- Wrote and designed official documents and reports for the Institute and President’s office- Supported the process for major donor events, gifts, and acknowledgment letters

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  Center for Digital Experiences at Pratt Institute

  Aug 2022 - May 2024

  - Developed the Design Systems Framework by analyzing 300+ publicly available design systems. Proposed industry standards for the content and structure of design systems with the found data. To be published as a research paper in Summer 2024. The framework helps companies streamline digital product development, this being potentially 40-50% more efficient with a maximized ROI- Coordinated virtual and in-person workshops with UX industry professionals- Managed the DX Center's website posts in Airtable and WordPress- Boosted the IXD program's visibility through social media strategies with increased audience engagement and views over LinkedIn and Instagram- Designed exclusive merch for the DX Center in the form of illustrated tote bags and stickers Show less - Boosted the findability of the Amon Carter Museum’s educator resources and artworks through moderated user testing and design improvements, pitching changes to receptive stakeholders- Collaborated with Amazon Music on a design sprint to develop a potential AI feature called “Notes,” a credit-based system using AI to award and police music platform interactions and engagement- Redesigned CUNY’s open-source LMS, OpenLab, resulting in a modernized interface and improved navigation, leading to a 30% increase in user satisfaction Show less

  • Design Systems Research Assistant

    May 2023 - May 2024

  • UX Consultant

    Aug 2022 - May 2024
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  The Metropolitan Museum of Art

  Sept 2023 - now

  Product Design Fellow

  - Designed a new Exhibitions page to boost the user experience of The Met’s 5 million+ yearly visitors and increase awareness and understanding of viewable art displays within the institution- Conducted comprehensive UX research through a competitive analysis of top international museums, crafting a user interview script, and interviewing 30 visitors in the museum galleries to gain insights into key areas for website enhancement that align with visitor values- Contributed to weekly design reviews of page redesigns for The Met’s successful site migration-Prototyped responsive desktop and mobile pages using The Met’s official design system Show less