Adam Millett

Experience

• 

  SuperValu Boyle

  Jul 2009 - Jun 2011

  Sales assistant.

  SuperValu is one of Irelands largest and most successful supermarket chains. My two years working there helped me to gain an understanding of the important aspects of retail. By working on the cash register I was able to improve my customer service skills, interacting and dealing with customers on a regular basis. I also spent time working on the shop floor and in the back stores, allowing me to increase my knowledge in the areas of store layout and operations. I feel that I am now proficiently skilled in customer service and retail following my time working in Supervalu. Show less

• 

  Irdeto

  Jun 2011 - Aug 2012

  CRM Project Manager

  Irdeto is a multinational world leader in media protection and has offices in over 25 locations worldwide. Working as a CRM project manager for 14 months in such a large and diverse company has given me a wealth of transferrable knowledge and experience. I learned about different marketing techniques, but also gained an important insight into the structure of the company. Acting as project manager for the implementation of a company-wide CRM system I was required to manage and coordinate requirements from various parties in a number of countries. This really helped me to understand how the company operated as a whole.As well as managing this project, I also had the pleasure during my time at Irdeto of assisting the marketing department on a number of other projects. This involved creating various graphics and animations for promotional purposes, and for internal training videos and apps. It was this combination of project management and creative experience that really made my time with Irdeto worthwhile. Show less

• 

  OC Fair & Event Center

  Jun 2013 - Aug 2013

  Ticket Sales Representative

  I was lucky enough to spend the summer of 2013 in Orange County California working at one of the biggest annual fairs in the United States. This was an incredible experience which allowed me to work closely with a wide range of different personalities and nationalities. My duties and responsibilities while working in this job are listed below.- Be responsible for the cash in my float at all times.- Promote the various entertainment opportunities at the fair, and sell tickets for these.- Keep count of each cash transaction. I was not supplied with a digital calculator or cash register.- Provide extensive customer service to fair visitors, and answer any questions or enquiries that they had.- Count up cash at the end of each day and ensure that I had balanced my cash correctly for the day.Working at the fair was a very enjoyable experience that allowed me to experience a different culture, and also expand my customer service experience in a number of different ways. Show less

• 

  Gracenote

  Jan 2015 - Sept 2015

  UK Editor

  Gracenote is an international leader in the data industry for digital media, and makes up part of it's parent company, Tribune Media. As a UK editor I was assigned over forty television channels, and was responsible for maintaining their schedules rigorously on a day to day basis.This was done using a program called NED, which is a user interface that allows the mapping of information from one place to another. Using this software, it was my responsibility to ensure that when a customer watched one of my channels on television, all the information they were seeing was accurate in real time. I was also required to cover other editors’ channels when they were away, which involved learning how to edit a number of other channels. The job was very intense and fast paced at times, but it was a very enjoyable and rewarding place to work.During my time at Gracenote I met plenty of wonderful people, and also gained extensive knowledge about the data and television industries. I also built on my understanding of the structure of big companies and how they function. Show less

• 

  The Whisky Shop

  Feb 2016 - Nov 2016

  Head Marketing Strategist

  The Whisky Shop in San Francisco has the largest selection of whiskies in the United States. The physical shop is based in the heart of San Francisco. While the shop is always busy, and a large number of sales are made on site, the majority of business comes from online orders. As marketing strategist, I was responsible for devising all marketing activities both online and offline. The goal of my strategy was to initially consolidate existing customers, and then expand the customer base nationwide, while ensuring repeat purchases. I achieved these goals using a number of different methods. Consolidating existing customers.- Personalised online customer profiles.- Individual post-purchase follow ups.- Product recommendations based on previous purchases. - Money-Off coupons after a certain amount of purchases. - Personalised emails about upcoming in-store events. Expanding customer base- Facebook ad campaign. - Word of mouth and word of mouse campaigns. (Existing customers were encouraged to spread the word both in person and online. By recommending another customer online through their personal profile they received a money-off coupon. Customers were also encouraged to spread the word by the quality of service they were provided with.)These strategies proved to be very successful, and the customer base steadily grew during my time with the company. In addition to creating the marketing strategy, I was also in charge of designing visual materials such as logos, posters, and signage. As well as this it was my duty to maintain the website, process orders and shipping, and act as an in-store salesperson.Being given this level of responsibility within such a prevalent business was an incredible experience for me. I learned a great deal about the ins-and-outs of running a business from top to bottom. As well as this, I also learned about how to maintain a businesses success, and then gradually grow that success in a sustainable manner. Show less

• 

  Jobbio

  Feb 2017 - Dec 2017

  Digital Marketing Specialist

  Jobbio is an Irish based company, and are one of the fastest growing players in the international jobs industry. I joined as a marketing intern at a time of major expansion in the UK and North American markets, so it really was a full on experience from the beginning. I became part of a team of three, responsible for the entirety of the companies digital marketing efforts. During my initial three month internship I was tasked with admin work, which I was happy to do, but also contributed to the digital marketing strategy that was implemented for international expansion. Following my internship, I was offered a full time position as a digital marketing specialist.In this new role, I was responsible for distributing all jobs that were posted to the site into the correct channels, in order to give each job the greatest likelihood of being seen, as well as applied for. Applications being the name of the game in the jobs industry. I was also responsible for forming direct relationships with various partners who helped to distribute our jobs in as many countries as possible around the world, while working with these partners to ensure that the strategy behind this job distribution was both on budget, and effective. This was a very exciting and challenging role as it required a lot of innovation and flexibility to form a strategy that would fill so many varying positions, in so many different countries, on a very limited budget. It was very satisfying to witness the growth that came about from my work here.This position was a very fruitful one for me in terms of experience. I was given so much responsibility, and tasked with working under constant pressure, in an ever changing environment. I really enjoyed my time at Jobbio, but at the end of the calendar year, I decided it was time for a new challenge, and decided to move to Phnom Penh. I thank Jobbio and all the wonderful people there for all that I learned, both personally and professionally. Show less

• 

  Word Chameleon

  Apr 2019 - now

  Content Writer and Blogger for Hire

  I help planet-conscious businesses grow by developing effective communications strategies that educate existing customers and attract new ones. I specialise in:- Blog Writing- Web Content- Copywriting- Ghostwriting - Social Media Marketing - Blog Design I also run a blog which focuses on positive news stories, sustainability and inspiring people and technologies.

• 

  A Wall of Hope

  Apr 2019 - now

  Content Writer

  I write articles about positive news stories, inspiring people and technologies, and the latest trends in sustainability.