Cedric Johnson

Experience

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  Papa Johns

  Jul 2007 - Jul 2010

  Customer Representative

  • Communicated effectively with clients• Recorded transactions using assigned computer system• Created requested pizzas and side orders in timely manner• Trained new staff members for use of telephone, computer, and payment system.• Lead and motivated team members with the ability to relate to others

• 

  George Mason University

  Sept 2011 - Jan 2012

  Student Caller

  • Build and rebuild relationships between the university and its constituents.• Increase private support for George Mason University.• Educate supporters about university events, improvements and needs.

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  System High Corporation

  Feb 2013 - May 2014

  Office Manager/Executive Assistant Intern

  • Organize office operations and procedures• Control correspondences with customers and vendors (shipping/receiving, distribution of incoming mail, receiving customer requests/concerns, etc.)• Researching pricing/quotes for services and equipment as required• File and retrieve corporate documents, records, and reports

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  USPTO

  Jun 2013 - Aug 2013

  Student Volunteer

  • Focused on reviewing web page redirects for the Website Management Branch within the Office of the Chief Information Officer • Reviewed server redirects for www.uspto.gov and assessed which were receiving minimal traffic • Identified redirects hops to reduce processing time for website visitors • Developed Javascript applet demonstrating JWPlayer

• 

  General Dynamics Information Technology

  Jun 2014 - now

  Associate Program Analyst