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Afriyan Syahputra

Afriyan Syahputra

Customer Service Specialist

Followers of Afriyan Syahputra883 followers
location of Afriyan SyahputraKecamatan Bekasi Utara, West Java, Indonesia

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  • Timeline

  • About me

    Customer Service Officer At Travelio

  • Education

    • Universitas Bhayangkara Jakarta Raya

      2016 - 2020
      Sarjana Manajemen 3.27

      Activities and Societies: HIMA Manajemen - Koordinator Divisi Sosial (2018-2019) - Anggota Divisi Kerohanian (2017-2018)

  • Experience

    • Travelio

      Oct 2021 - now
      Customer Service Specialist

      1. Menangani keluhan dan pertanyaan via call (inbound dan outbound) menggunakan CRM Qontak2.Menangani keluhan dan pertanyaan via live chat, whatsapp dan email menggunakan CRM Zendesk3. Melakukan proses refund sesuai dengan SOP

  • Licenses & Certifications

    • Tenaga Pemasar Operasional Pemasaran

      Badan Nasional Sertifikasi Profesi
      Sept 2020

    • Basic English 1 : Elementary

      Future Learning
      Mar 2021

  • Volunteer Experience

    • sukarelawan penggalangan dana

      Issued by Universitas Bhayangkara Jakarta Raya on Oct 2018
      Universitas Bhayangkara Jakarta RayaAssociated with Afriyan Syahputra