Rickie C Williams,Sr.

Experience

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  Verizon

  Jan 1979 - May 2014

  System Specialist

  · Replaced defective equipment and ensured proper power supply to units as required.· Managed, analyzed inventory and ordered supplies to support and maintain daily operations of AVOC/Broadcast Unit· Performed transmission and operational tests, analyzed data, and interpreted wiring diagrams and written practices to identify and resolve issues.· Implemented telecommunication services for special projects creating campus-wide infrastructure, including cabling, installations, equipment procurement, transmission systems, and repairs.· Acted as Team Leader, managing staff in installation and maintenance environments and resolving personnel issues.· Collaborated with the Customer Service Center to assign trouble tickets to appropriately trained technicians.· Served as the primary liaison for technicians and customers, acting as the single point of contact for all telecommunications needs. Show less

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  US Air Force Reserve

  Jun 1985 - Apr 1994

  Inventory Management Specialist

  Inventory Management Specialist

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  ESTECH Survellance

  Dec 2014 - Nov 2015

  System Specialist

  · Installed Keyscan CA150 POE switches for access control panels, integrating with card readers.· Provided power solutions for electric strike door security equipment in commercial building entryways.· Deployed Samsung and Northern CCTV cameras, and camouflaged smoke detectors using Siamese and CAT 6 wiring in commercial settings.

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  Loyal Source Government Services

  Nov 2015 - Jun 2017

  Field Service Technician

  • Installed I Cure/Star Systems Access Control Units, Cat6 cables for CCTV using 3-piece ends, various door controls, maglocks, door sensors, and cabinets for SAF and Secutron power units.• Constructed cabinets, racks, and power strips for IT equipment, including 4 & 6 finger cable management units.• Configured and deployed Cisco switches in Hubble cabinets and fiber connections to Cisco switches for clients.• Placed conduits as required to support wiring to cabinets for buildout closets.• Tested Cat5 and Cat6 cables using Fluke Network Test Set DTX1800 and utilized electrical meters to assess power wiring for system installations and interpreted schematic drawings to determine the scope of work for projects. Show less

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  3Links Technologies, Inc.

  Jan 2018 - Sept 2018

  Systems Technician

  Installation and repair of telecommunications for the U.S.Army military installation Arlington, VA.

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  ARES SOLUTIONS

  Sept 2018 - Mar 2019

  Network Engineer

  • Installed and troubleshooted wireless networks in immigration courts and detention centers nationwide, ensuring secure wireless access for judges, attorneys, clients, and office staff.• Configured Cisco Wireless Access Points (WAPs), switches, and Wireless LAN controllers, delivering robust and reliable network solutions.• Demonstrated technical competency, leading to expanded responsibilities including Cisco switch firmware upgrades, VoIP equipment replacement, and server decommissioning.• Conducted NetSpot wireless surveys to evaluate coverage and identify troubleshooting needs, optimizing the network.• Coordinated with local court staff to implement best practices for wireless installations, minimizing disruptions to court proceedings, and provided daily project status updates to senior management Show less

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  3Links Technologies, Inc.

  Mar 2019 - Nov 2020

  Telecommunications Specialist

  Updated and maintained telecommunication system and equipment• Installed and repaired telecommunications equipment, including inside wiring, to ensure reliable communication systems.• Programmed customer digital sets and other telecommunications equipment, providing tailored solutions to meet client needs.• Maintained and managed the Avaya System CS1000 switch to ensure uninterrupted service and optimal performance.• Set up video teleconferencing (VTC) equipment and provided connectivity support for seamless remote communication sessions. Show less

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  AT&T

  Nov 2020 - now

  Supported and managed daily operations to rebuild and modernize communications infrastructure and capabilities on Tyndall AFB.• Oversaw and provided direction to a support team of airmen.• Managed the Cisco Call Management ticketing system to track orders and issues for over 3,500 VOIP lines, reducing response times to within a day.• Identified and addressed network outages, significantly reducing downtime on base.• Collaborated with engineering teams to research, design, develop, and test components and systems for PBX, VoIP, and unified communications.• Assisted in the design and development of circuits and components for PBX, VoIP, and unified communications and collaboration systems, contributing to innovative solutions Show less

  • Telecommunications Manager

    Nov 2020 - now

  • Telecommunications Manager

    Nov 2020 - Sept 2023