Maanda Mavhungu

Experience

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  IBM

  Nov 2012 - Apr 2013

  Learnership

  RESPONSIBILITIES : Windows 7 Deployment & configuration, Windows Server2008 Deployment & Configurations, DHCP configuration, DNS configuration, Create Users, GPO’s, OU’s, Permissions AREAS OF EXPERTISE: Network Technology Associate, UNIX Fundamentals Deploying windows server 2008, Active Directory Configuring and Troubleshooting windows server 2008 Soft skills (presentation, communication, report writing, team work) ProjectsCOMPUTER PACKAGES: Microsoft Office Package Internet Browsers (chrome, Fire fox, Windows Explorer) Operating Systems (windows XP, Vista, Windows 7, Windows Server 2008) Programming Languages (VB, JAVA, C#) Database (Systems query Language)EXTRA KNOWLEDGE : VMware : SharePoint Show less

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  Airports Company South Africa

  Dec 2014 - May 2016

  Microsoft Server Support

  : Logging all Incidents with all the required information including user details and incident details.: Providing physical 1st level support and diagnostics. : Building new workstations, laptops, printers and any other required hardware configuration.: Upgrading workstations, laptops and other hardware as required.: Restoring operating systems on workstations and laptops.: Assisting with answering the phone during busy or peak periods.: Responsible for all Cisco telephones 1st level support.: Assist with adding E-mail and Wi-Fi on user’s cell phones and tablets.: Swapping out exsisting workstations, notebooks, printers, monitors and any other physical component required to be swapped out during Service Restoration.: Working with AD & Exchange specialist 3rd line support : Working with 2nd level IT support engineers.: Daily backup check.: Building Servers as per request for different departments & upgrading their firmware. Show less

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  Barloworld Equipment

  May 2017 - Jun 2017

  Senior Desktop Engineer

  * Setting up workstations/computers.* Checking computer hardware (HDD, Mouse, etc.).* Installing and configurations of software.* Maintain local network (LAN).* Security & Privacy checks on computers.* Orientation & guidance of users on new technologies.* Performs troubleshooting to diagnose & resolve issues.* Creating new Users* Creating new OU’s* Creating GPO’s* Assigning permissions* Moving Users & Computer to different OU’s* Creating new E-mails* Creating distribution groups etc.* Troubleshooting E-mails related issues Show less

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  AVBOB South Africa

  Jun 2017 - Jun 2023

  * Maintenance of all security tools and technology.* Implementation new security systems/platforms as per the Cyber Security Roadmap.* Perform patch management to endpoints.* Maintain AD termination tasks such as ensuring that terminated users are removed from AD.* Respond to security incidents, including investigation and remediation.* Monitoring of internet access utilized by employees, the identification, investigation and resolution of security breaches using Cisco WSA system.* Creation of security awareness training, e.g Phishing campaigns, Password security, Privacy issue, Compliance, Office hygiene.* Performs the systems daily health checks on all the IT security systems.* Manage the ESET AV and ensures that all computers and servers are protected and updated.* Manage the VPN access for both internal and vendor access using Cisco Duo.* Manages the QRadar SIEM tool and ensures that all incidents are attended to.* Cisco Next Generation Firewalls platforms.* Assisted with the deployment of Cisco Web Security Appliance and currently utilizing it.* Internet/Environment access control using Cisco ISE.* Monthly security reports. Show less * Providing technical support within the Organization* Troubleshooting operating systems, devices, applications and Software.* Maintaining & updating systems and software * Preparing new branches with IT equipment, hardware and software.* Installing Routers and troubleshooting network related problems within all AVBOB branches.* Repairing computers, laptops, printers and other IT peripherals.* Assisting with setting up boardrooms for meetings.* Travelling to branches to do regular checks and maintaining AVBOB Web applications, software and hardware.* Assisting with systems integrations.* Managing ticketed system for prompt respond on logged tickets. Show less

  • Security Engineer

    Mar 2020 - Jun 2023

  • ICT Support Web Applications & Systems

    Jun 2017 - Mar 2020
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  Road Accident Fund

  Jul 2023 - Oct 2024

  OFFICER: ICT AND CYBER SECURITY

  * Draft and Maintain Documented Standards, Processes and Procedures for the Team.* Security and Network Incident and Request Fulfilment.* Implement security Controls Across Applicable RAF Systems and Networks.* Periodic Security Vulnerability or Penetration or Revies Tests and Assurance in Terms of Access Management.* ICT Security Awareness.* Monitoring, reviewing and Reporting on ICT Security.* Auditable Record Keeping* Reporting.* Stakeholder Management.* Audit Recommendation Analysis and Implementation.* Vulnerability management. Show less

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  Public Investment Corporation

  Oct 2024 - now

  Information Security Specialist