Gregory Barton

Experience

• 

  Hilco

  Jul 1997 - Oct 2000

  Eyewear Repair Technician
• 

  Macy's Technology

  Oct 2000 - Jun 2019

  • Responsible for maintaining the network, PCs, servers, PBX, printers, POS and wireless equipment in 4 Macy’s department stores• Support team's abilities and functions through positive customer relations• Contribute to the improvement and enhancement of processes and procedures• Oversee local and regional projects• Mentor to other Technicians • Managed various projects including:o Hardware upgradeso Equipment installso Software updateso Periodic inventory• Attended “train the trainer” learning sessions to provide training classes to fellow technicians as needed • Utilized time management and organizational skills to ensure completion of tasks• Responded to incidents within SLA with appropriate level of urgency and followed up with customers on all issues • Installed hardware, software and wiring• Tracked and maintained inventory of store’s equipment• Worked with respective store management teams to resolve issues

  • Senior Technician

    Feb 2011 - Jun 2019

  • Technician II

    Apr 2006 - Feb 2011

  • Technician I

    May 2001 - Apr 2006

  • Technician

    Oct 2000 - May 2001
• 

  NCR Corporation

  Jun 2019 - Jun 2024

  Customer Engineer Sr

  • Responsible for servicing hardware and software in Macy’s department stores• Communicating with customers and responding to all of the customer’s concerns• Mentor and assist peers

• 

  Greg Barton Photography

  Sept 2021 - now

  Professional Photographer

  Real Estate Photography