Isaac Alisma

Experience

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  Say Yes To Life

  Sept 2005 - Feb 2008

  Executive Assistant

  Intake high volume of calls and provide Tutor Interface supportProblem solve any glitches or anomalies in the systems (I.e. weekly reports, agreements)Assist and detail and provide clarification on Lesson PlansRespond to customer inquiries and provide excellent customer service

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  Studentdirect.me

  Mar 2008 - Oct 2011

  Director of Marketing

  Developed and expanded budget 34 % within first 3 QuartersIncreased overall traffic to at least 20-27% over two consecutive yearsImplemented over 65 % of Media and Social Media strategiesCompleted Marketing Standards and Procedures for company policies

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  Los Angeles County Office of Education-LACOE

  Oct 2009 - Mar 2014

  Teacher

  Instruct mentally challenged and at-risk youth in all subjects (grades K-12)Deconstruct Mathematic equations for students and supply them with concrete examples.Teach student sentence structure and paragraph strategies (I.e. topic sentences, thesis, transitions)Plan out group lessons for reading pronunciation and word recognition exercises

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  Total Education Solutions

  Aug 2010 - Jun 2016

  Administrative Assistant

  Responsible for primarily fielding inbound calls, answering questions, providing an unmatchedcustomer experience, and handling customer concerns through one call resolution.-Utilize a variety of systems and tools to efficiently service the needs of the customer and will informand educate customers to help them make well-informed decisions essential to utilizing their creditcard in this ever growing digital world.In addition:Excellent grammar, verbal, and vocal skillsExceptional listening, questioning and call control techniquesKnowledge of digital servicing Show less

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  SAG-AFTRA

  Sept 2011 - now

  Actor
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  AAA Parking

  Mar 2017 - Oct 2021

  Valet

  Acknowledge and greet guests within 30 seconds and provide professional, fast, fun and friendlyservicePark and retrieves vehiclesMaintain pleasant, friendly and professional demeanor with all guests, hotel staff and co-workersPractice AAA BasicsImmediately secure all keysWilling to adhere to all AAA Parking uniform and appearance standardsEnsure all guest's valet experience are memorable and uniqueRun fast to retrieve cars

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  Swing Education

  Jan 2018 - now

  Substitute Teacher

  Substitute Teaching

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  Scoot Education

  Sept 2018 - now

  Substitute Teacher
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  Ready Set Blahe LLC

  Jan 2021 - now

  Chief Executive Officer