Anna Howden

Anna Howden

HR (PSO) Auditor

Followers of Anna Howden2000 followers
location of Anna HowdenAuckland, Auckland, New Zealand

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  • Timeline

  • About me

    Acquisition, CX and Retention Manager at Bank of New Zealand

  • Education

    • Epsom Girls Grammar

      -
    • The University of Auckland

      2011 - 2015
      Bachelor of Commerce and Arts Conjoint (B.Com. BA) Management, Marketing, and Urban Geography
  • Experience

    • McDonald's

      Apr 2015 - Sept 2016
      HR (PSO) Auditor

      - Audit the people practices in both McOpCo and Franchise restaurants. - Excellent communication, building strong relationships founded on trust and confidentiality. - Identify HR issues and report insights nationally to restaurant and head office management.- Knowledge of HR practices and employment legislation.- Project leadership and management for revised audit guidelines. Redesigned process to a streamlined approach. - Achieved growth of PSO* in Franchise - 13 new clients. *People Satisfaction Opportunity (PSO) is an initiative designed to help bring focus to people practices in NZ McDonald’s restaurants. It is a measurement tool that provides restaurant and head office management insight into basic people practices. Show less

    • James Group Real Estate Ltd

      Sept 2016 - Nov 2019
      Marketing Executive

      - Implementation and management of brand strategy across all platforms.- Budget management.- Design, develop and curate all print and e-marketing.- Increase brand awareness/recognition and brand loyalty.- Cement James Group's niche position within the Commercial & Industrial market.- One direct report- Social media & PR management.- Design and JG branding (advanced InDesign).- Organise lead generation events – Investment seminars and Annual Corporate Golf Day.

    • Bank of New Zealand

      Nov 2019 - now

      - Working cross functionally: Savings & Investments, Business Lending & Wealth.- Implement integrated marketing activity for key audiences delivering to portfolio strategies, plans and targets; end to end management.- Project managed campaigns using the test, refine and learn approach to drive continuous improvement and development.- Owning and supporting campaigns across CLM, acquisition and retention.- Budget management.- Stakeholder management and engagement - Training and supporting the wider Marketing Communications team. Show less

      • Acquisition, Customer Experience and Retention Manager

        Sept 2020 - now
      • Marketing Associate

        Nov 2019 - Sept 2020
  • Licenses & Certifications

    • FINSIA Professional Banking Fundamentals (PBF) qualification

      FINSIA
      Feb 2022
  • Volunteer Experience

    • Making the Give lunches

      Issued by Eat My Lunch on Jan 2018
      Eat My LunchAssociated with Anna Howden
    • Donation collecting

      Issued by Pink Ribbon Program on Jan 2014
      Pink Ribbon ProgramAssociated with Anna Howden
    • Cook Nights

      Issued by Ronald McDonald House Charities on Jan 2016
      Ronald McDonald House CharitiesAssociated with Anna Howden