Barillon Philippe

Barillon Philippe

Roadside Assistant Officer

Followers of Barillon Philippe446 followers
location of Barillon PhilippeGuyancourt, Île-de-France, France

Connect with Barillon Philippe to Send Message

Connect

Connect with Barillon Philippe to Send Message

Connect
  • Timeline

  • About me

    Technical Documentation Pilot at Renault HQ

  • Education

    • Université de Haute-Alsace Mulhouse-Colmar

      1988 - 1989
      License de Sciences et Techniques Traduction Scientifique et Technique (Anglais-Allemand)
    • Université d'Orléans

      1986 - 1988
      DUT Génie Mécanique & Productique Option Informatique Industrielle
  • Experience

    • DIAC

      Feb 1993 - Jan 1996
      Roadside Assistant Officer

      Enforcing roadside Assistance to Renault and GMF customers in trouble

    • Renault SAS

      Feb 1996 - now

      Managing the technical-legislative diversity at the level of a vehicle project: - 2019 -> 2021 : JFC (Espace V) - 2020 -> 2021: HFE (Kadjar) - 2020 -> 2022 : B10 (Zoé) Processing of customer complaints addressed to the Chairman of the Group ATL & BTL Communication, Fleet CRM Admin, WW Sales Reporting Support for International Tenders Analysis of warranty cost drifts and recommendation of action plan (suppliers reclaim, audit, network training, technical analysis) Coordination of invested equipment purchases within a mechanical project (engine, gearbox)

      • Technical Documentation Pilot

        Apr 2019 - now
      • Customer Care Advisor for the President

        Mar 2015 - Mar 2019
      • Sales and Marketing Coordinator B2B

        Nov 2003 - Feb 2015
      • Warranty Costs Analyst

        Jul 2000 - Oct 2003
      • "Mechanical Equipement Goods" Project purchaser

        Feb 1996 - Jun 2000
  • Licenses & Certifications

  • Volunteer Experience

    • Président régional

      Issued by AFS Intercultural Programs on Feb 1990
      AFS Intercultural ProgramsAssociated with Barillon Philippe