Johnathan Mack

Experience

• 

  Walmart

  Mar 2000 - Mar 2003

  Sales

  Cashier, Inventory Stock, Licensed Firearm Salesmen

• 

  Buckman's Inc.

  Apr 2003 - Jun 2006

  Truck driver

  Commercial Truck driver delivering supplies

• 

  United States Air Force

  Jul 2006 - Oct 2015

  Client Support Admin/Equipment Control Officer

  Desktop/Laptop Hardware/Software Repair, Multifunction Device support, Functional Area Records Manager, Base Equipment Control Officer, Supervisor/Training Instructor, Remote Desktop Support, Remedy Custodian, Active Directory, Customer Support, Help Desk Technician

• 

  Pfizer

  Nov 2018 - Feb 2019

  Computer Technician

  This role was a temporary government contract for data backup of users data prior to upgrading their old laptops and upgrading their windows 7 to 10. PC connect software was available, but there were many common occurances that resulted in manual backup. Due to this position being night shift there was not much customer service needs for this position.

• 

  Merck

  Feb 2019 - May 2020

  Computer Technician

  Currently Working under temporary contract as a computer technician at Merck West Point facility. Primary duties are data continuity, tech refresh, windows 10 upgrades/migrations, and customer assistance.