Johnny Espinosa

Experience

• 

  ComputerWiz

  Feb 2012 - Oct 2012

  Computer Repair Technician

  repaired hardware, software, and network issues sometimes as an onsite tech.

• 

  Edmond Landscapes

  May 2015 - Feb 2016

  Hardscaping crew member, computer technician, office assistant

  I rebuilt the website using Wordpress to better suit the companies needs. floated to whichever position was needed most each week, i helped build the hardscaping forms, retaining walls, irrigation channels, rock slab porches. In the office I took phone calls for customer or subcontractor concerns and forwarded leads. I also would help with computer repair and information technology software.

• 

  Dell Technologies

  Feb 2016 - Jan 2017

  Enterprise Triage Support Technician

  Filtered calls based on issues to appropriate server level groups based on probing questions and conversation. notated all relevant information, dispatch parts and took payments when applicable. gated calls that were not eligible for routing or payment.

• 

  Great Plains Coca-Cola

  May 2017 - Mar 2018

  Field Service Technician

  Troubleshoot soda fountain and vending machine issues, replaced parts and setup software. Self-managed work time and schedule to effectively serve customers. Managed inventory of parts. Coordinated with team to handle large issues and avoid service coverage overlap.

• 

  Icee Distributors

  Aug 2018 - Sept 2022

  Field Service Technician

  Repair, Replace and install Icee machines, juice machines, and other electric operated machines. Self-manage service van, tools, parts, and work time to effectively serve customers.

• 

  Zerorez

  Dec 2021 - now

  Service Technician

  Effective Carpet cleaning without harsh soaps or chemicals