Gretl Miller

Experience

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  Gila Bend Unified School District

  Jul 2000 - Jul 2001

  Teacher
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  Globe Unified School District

  Jul 2004 - Jul 2005

  Teacher
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  Mesa Public Schools

  Aug 2005 - Aug 2006

  Teacher
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  UAT

  Jul 2006 - Jul 2009

  Academic Affairs Coordinator

   Daily communication with faculty, deans, students and other departments regarding all academic affairs related issues: scheduling, final grade submissions, registration issues, etc.  Complete oversight of both graduate and undergraduate semester schedule creation and analysis.  Responsible for registration of all graduate and undergraduate students for a population of 1000 students  Final grade and attendance entry for faculty and administration.  Report generation for academic deans regarding course scheduling and room assignments every semester.  Assist with institutional accreditation needs: schedule analysis, faculty course loading, etc.  Audit curriculum to ensure meeting institutional course & programmatic objectives.  Manage federal work study students’ daily work-loads.  Event space reservation and coordination. Show less

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  Everest College-Phoenix

  Jun 2009 - May 2010

  Registrar

   Perform grad audits and confer degrees for all students.  Transfer credit pre-evaluation, awarding final transfer credits and communication with students and departments about transfer credit.  Manage and process all student withdrawals and assist with re-entry process and student cancelations as needed.  Internal and external customer service  Identified as CampusVue system super user. Register students, report generation, problem solving and daily trouble-shooting.  Update attendance, final grade corrections and student registration as needed. Show less

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  Performance Training Institute

  Jun 2010 - Apr 2012

  Registrar/Manager

   Evaluate and request all high school and GED transcripts. Approve/deny all applications for admission.  Evaluate and award college transfer credit.  Schedule and register all students for each term.  Weekly Attendance and final grade entry  Process all official and unofficial transcript requests.  Manage and process all students re-entering, cancelling, and withdrawing.  Audited all potential graduates and conferred degrees.  Internal and external customer service and communication with students, parents, faculty and all departments. Manage all academic files and keep academic department in compliance.  Managed the Enrollment Coordinator who enrolled all students and provided new student orientations. Show less

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  Northcentral University

  Sept 2012 - Sept 2013

  Registrar

   Review all candidates for Basis for Admission then accept students into the system if admission requirements were met for each particular program  Process LOA requests, course drops, and attendance dismissals, non-accept course drops, institutional withdrawals, grade changes, incoming transcript processing and archiving, updating any changes of student’s information in the system, verification letter generation and daily trouble-shooting  Report generation and report processing each week along with weekly audits  Suppression of unofficial outgoing transcripts due to BFA (Basis for Admission) audit Excellent internal and external customer service while adhering to FERPA guidelines at all times  Training existing coworkers on the new system (Road Runner) and new coworkers on all daily procedures, departmental SOP creation as well as representing the Registrar’s Office during system development meetings Effective, thorough and daily communication with faculty, Center for Faculty Excellence, Admissions and Student Services, Financial Aid and Accounting. Show less

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  California State University, Northridge

  Jun 2014 - Jun 2018

   Provides technical and analytical support for the Credential Office.  Updates, troubleshoots and maintains different operational systems including OnBase, PeopleSoft, U-achieve and AAWS Runs and analyzes various reports; assists with updating department website using Web-One Creates and reviews training/informational tutorials and procedure manuals Trains staff on the various operational systems; creates and updates Credential Progress Reports using the Degree Audit System Recommends software solutions or processing improvements to meet department needs Compiles, writes and presents reports related to program or administrative specialty; communicate effectively both orally and in writing. Interpret, and apply a wide variety of policies and procedures; perform basic research and statistical analysis; analyze data and make accurate projections using business mathematics Customer service Show less  Daily use of a variety of different computer systems. Building course history, reconstructing records, auditing records, production of student unofficial and official transcripts as well as investigation into any record corrections that need to be made. Entire admissions process, evaluation/analysis of high school transcripts, approval or denial of students for admission, enrolling students into the university, loading transcript information into PeopleSoft/SOLAR Providing daily, public contact support both on the phone and in a rotating basis at the Student Services counter Records management, customer service, reconciliation of past enrollment discrepancies, retroactive corrections in the system, posting grade changes, maintain student academic statuses Degree verifications, major/minor changes, troubleshooting all registration issues Following FERPA guidelines, solve problems, responsible for thorough knowledge of all university policies and procedures and updates to all policies and procedures Show less

  • Administrative Analyst/Specialist

    Oct 2015 - Jun 2018

  • Admissions

    Jun 2014 - Oct 2015
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  Conejo Valley Unified School District

  Sept 2018 - now

  Credential Technician/Certificated Human Resources

  -Coordinate and oversee the daily operations of the certificated personnel function including administration and records program. -Coordinate personnel services with those of other divisions and outside agencies and organizations; prepare and present reports and other necessary correspondence. -Provide information on District personnel policies, rules and regulations to potential and current District employees; -Assist employees with questions or problems; answer inquiries regarding opening and hiring procedures. -Verify credential requirements and refer for selection; schedule interviews; process new staff. -Prepare and maintain records of assignment, salary, employment status and certification; -Research and compile information; prepare a variety of reports related to certificated personnel activities. -Calculate salary changes; receive and evaluate transcripts for salary placement; update salary records according to advancement requirements. -Analyze teachers’ credentials for appropriate match with current assignments; assure compliance with regulations; attend workshops and maintain current information concerning legislation related to California credentials. -Interpret contract provisions and State requirements in response to employee inquiries regarding salary placement and credential requirements; review certificated assignments and contracts. -Maintain personnel records; assure proper information is submitted to the County Office and the State regarding salary, credentials and other matters. -Prepare items for the Board agenda; prepare official letters of notification of Board actions. -Participate in the development and implementation of goals, objectives, policies and procedures for certificated personnel programs. -Perform related duties as assigned. Show less

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  Ventura County Office of Education

  Jan 2022 - now

  • Credential Analyst

    Jan 2022 - now

  • Credential Analyst

    Jan 2022 - Mar 2023