Wanderley Santos

Experience

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  Bradesco

  Mar 2006 - Oct 2010

  Accounting Assistant
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  GPS Investimentos

  Nov 2010 - Sept 2011

  Accounting Administrator
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  Aon Holdings B.V. / Aon Group International N.V.

  Apr 2012 - Jul 2014

  Tax Executive

  • Processing tax filings, including federal and state tax returns and indirect tax.• Maintaining internal controls and record retention policies to comply with government regulations.• Processing tax-related invoices and close processes, including recording tax accruals, preparing journal tax entries, etc.• Leading coordination of tax system maintenance, including jurisdictional setups, product/service taxability, and exemption certificates.• Preparing state, local and federal income tax returns and identifying potential tax credits and liabilities.• Gathering appropriate evidence for taxation authorities and responding to inquiries.Achievement:• Participated in the implementation of the electronic invoice system, assisting with data gathering, tax collection tests, and identifying functional issues and improvements. Show less

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  Pantibar

  Mar 2016 - Aug 2022

  Operations Supervisor

  • Accountable for all operations of a fast-paced site, managing and coaching a 30-employees team, overseeing rostering and workforce management, including annual leave management, absenteeism, timekeeping employee hires/terminations, wage adjustments, ensuring timely and accurate payroll data input.• Acting as a HR Officer, leading the onboarding of new hires (including right to work checking, payroll setup, and training on company's SOP) and off-boarding (handling terminations). .• Managing operations projects and internal workflows to hit business targets, focusing on continuous improvement.• Ensuring quality control in all aspects of the business, including stock management, purchasing, kitchen operations, waste management, customer service, sales performance and overall financial management.• Measuring productivity by generating and analysing performance data, financial data, and activity reports.• Reviewing operations performance and productivity following goals and standards. Correcting any deficiencies and serving as a role model for high quality, hands-on floor management.• Anticipating heavy business times and organising procedures to manage the workload.Main achievements:• Contributed to the development of processes to improve efficiencies throughout the operation.• Created and delivered training on SOPs, positively impacting employee learning and development, increasing productivity and staff engagement and overall satisfaction at work.• Acquired reputation as a collaborative team player and leader, forged and sustained excellent relationships with operations staff and head management.• Established work procedures, processes, and assignments that supported company and client standards and strategic directives. Show less

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  Nostra

  Feb 2023 - now

  Account Support Executive