Cole Schulte

Experience

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  L.A. Fitness Solutions

  Sept 2018 - Mar 2019

  Front Desk Associate

  • Collected and inputted details into customer accounts, including payment information and personal data• Answered service calls from members regarding billing or information discrepancies• Encouraged customers to attend company provided events to enrich member experience• Administered assistance to customers during guest check-in• Alleviated conflicts from members to maintain club policies

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  LIFETIME FITNESS

  Mar 2019 - Mar 2020

  Operations/Lifecafe Team Member

  • Promoted club rules and guidelines to members• Motivated members to make health-conscious lifestyle choices on a recurring basis • Created inventory accounts of amenities • Maintained gym equipment and utilities to uphold positive standards • Improved member experience by establishing a sense of community

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  Empyrean Benefit Solutions, Inc.

  May 2021 - Feb 2022

  Business System Analyst

  •Enhanced data integrity and accuracy for 5 business clients by using SQL queries to identify and resolve data anomalies and validate import file operations•Boosted reporting efficiency by 60% by developing a Python-based background job for automated file generation, encryption, and transmission to insurance carriers, significantly enhancing data security •Ensured system stability and security by validating updates for production systems through assessment of change reports, guaranteeing only authorized modifications were deployed to the live environment•Customized client-specific benefit platforms by leveraging HTML to modify website attributes for tailored annual enrollment experiences Show less

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  Capgemini

  Mar 2022 - Feb 2025

  Senior Information Technology Consultant

  •Improved the reporting accuracy of an international software implementation project by over 20% by analyzing raw data, modifying reporting logic, and resolving data quality issues•Enhanced the project workflow for two client engagements through the development of Jira queries, interactive dashboards, and advanced excel reports highlighting key milestones and data discrepancies•Designed L3 and End-to-End cross-functional process flows across business systems (AWS, MDM, SAP), outlining key integration points and program enhancements•Collaborated with cross-functional teams to implement diverse testing methodologies and software objects, increasing operational efficiencies by 30% via automated integration testing•Led client requirement gathering sessions and unified project execution across four engagements by developing comprehensive specification documents for software implementations, including ERDs, risk assessments, security requirements, data mapping, and expected outcomes Show less

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  Alliantgroup

  Mar 2025 - now

  AI and Digital Solutions Consultant