Prashant Shukla

Experience

• 

  RSPL Group

  Aug 2007 - Jul 2010

  Assistant Executive

  Worked in Retail Division (Name GODOWN SHOE WORLD)• Managed Supply for 15 retail store• Maintain stock• Planning for discounted articles• Indent and Repeat-order• Handling all kind of MIS for the organization.

• 

  Procter & Gamble

  Aug 2010 - Feb 2015

  IDSS

  ● Issuing the Materials to department as per their requirements.● Fulfillment sales order● Prepared Closing reports Daily, monthly & Yearly based● Receiving the inward materials & forward it to concern persons.● All responsibilities related with stock.● Handling all kind of MIS for the organization.● Routine supply vs. replenishment from Branch● Managed fifteen branches supply

• 

  Goibibo

  Aug 2015 - Oct 2017

  Customer Service Representative

  • Handling customer queries and providing proper solution within deadline

• 

  D.light India

  Nov 2017 - now

  ● Service support for all Solar Products● Target setting for TAT & Service Parameters w.r.t Service Organization.● Handling entire Spare management process● Handling Invoice management process● End to End MIS reporting● Dealing with Service Managers across India● Executed and managed a call Centre to provide better service to our customers● Performed all service-related tasks required in development of the S/W● Participated actively in testing of it as well

  • Logistics Executive

    Sept 2021 - now

  • Service Coordinator

    Nov 2017 - Jan 2023
• 

  D.light Uganda Limited

  Oct 2021 - Jan 2023

  Logistics Executive