Hannah Dell

Experience

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  ATOL Racking & Building

  Jul 2003 - Sept 2003

  Personal Assistant to Managing Director & Finance Director

  Delivery of full Personal Assistant duties to the two company directors including diary management, travel planning and meeting organisation.

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  Nottinghamshire County Council

  Sept 2003 - Dec 2003

  Adoption Panel Administrator

  Provision of administrative support to the Adoption Panel, preparing and distributing high volumes of confidential papers and dealing with all administrative aspects of adopter applications ensuring the process was as efficient as possible for all parties concerned.

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  Buckinghamshire County Council

  Jan 2004 - Mar 2018

  An active member of the Senior Leadership Team, managed by the Director of Children’s Services. Responsible for the overall delivery, integrity and coherence of the Children’s Services Improvement Programme. Responsible for the direction and management of the programme’s projects and inter-dependencies including active management of risks and issues. Line managed the Business Manager and business team ensuring the service met corporate and business requirements.Key Achievements:- Developed a multi-agency Improvement Plan in response to the Ofsted inspection report which was approved by the DfE, Ofsted and accepted and funded by the County Council Cabinet.- Recruited and managed a programme team to drive through the Improvement Plan including implementing weekly ‘touchdown’ meetings to ensure continued pace of change and engagement of services across the council. Also organised large multi-agency workshops. - Monitored and evidenced progress against the plan and escalated risks and issues.- Responsible for managing the improvement budget of £3m.- Established a positive professional relationship with the DfE appointed Chair of the Improvement Board as well as the operating as the link officer with Ofsted inspectors.- Maintaining high quality programme and project documentation throughout including presenting regular update reports to senior leaders and politicians including Cabinet and the Health and Well-Being Board.- Developed a comprehensive set of Minimum Practice Standards for Social Work and establishing and managing a document repository for all policies, procedures, guidance and processes for children’s social care services. The practice standards and documentation have formed the backbone for the improvement journey.- Instrumental in the development of a five year transformation programme to improve outcomes for vulnerable children whilst managing within a constrained budget envelope. Show less Responsible for managing and delivering change programmes and projects across the portfolio to ensure financial and service benefits were achieved within timescales. Provision of support to the Managing Director and Service Directors in the Children and Young People’s Services Portfolio to manage the current and future demands of the service in particular: managing the successful delivery of major programmes of change including service redesign; coordinating the annual finance and business planning process; maintaining an oversight of the current and forecast budget position (on budgets totally an excess of £500m) and; implementing national and corporate programs and initiatives at a local level. Show less Responsible for providing research, project management and professional support to the Director of Achievement and Learning and her leadership team ensuring that all initiatives and projects were well informed and delivered within statutory and corporate requirements and timescales. I also provided policy and practice research support and ensured financial management processes were implemented and adhered to. During my time in this role I was responsible for project managing a whole service review, consultation and restructure. Show less

  • Children's Services Improvement Programme Manager

    Dec 2014 - Mar 2018

  • Change Programme Manager

    Oct 2012 - Dec 2014

  • Professional & Research Assistant

    Aug 2008 - Oct 2012

  • Enterprise Knowledge Management Officer

    Jul 2006 - Oct 2008

  • Personal Assistant

    Jan 2004 - Jul 2006
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  Sir William Ramsay School

  Apr 2018 - Oct 2022

  Business Manager
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  Gloucestershire Learning Alliance

  Nov 2022 - now

  Chief Operating Officer