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Collin Ochs

Collin Ochs

Team Specialist

Followers of Collin Ochs350 followers
location of Collin OchsAustin, Texas, United States

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  • Timeline

  • About me

    Technical Program Manager

  • Education

    • Austin Community College

      2014 - 2020
      Bachelor of Business Administration - BBA Computer Systems Networking and Telecommunications

  • Experience

    • Kulhanek Farms

      May 2009 - Aug 2010
      Team Specialist

      Provided support for customer's and also provided assistance in the collection and delivery of business goods.

    • Best Buy

      Sept 2011 - Aug 2012
      Retail Specialist

      Provided support for customers and team members alike by being a resource for all tech and sales related questions.

    • Ibex Global

      Oct 2012 - Oct 2013
      Apple Solutions Consultant

      Provided Apple support for all Apple devices including iPhone's and Mac's. Assisted with data recovery and was a resource for other team members as well.

    • StarTechPC.com

      Feb 2014 - Aug 2016
      Administrative Team Lead

      Served as Team Management Lead that was responsible for organizing team members to assigned tasks. Was simultaneously Lead Systems Admin for all major IT needs as well. Also provided support for the Marketing Department for developing new methods to reach new clients.

    • Apple

      Jun 2021 - now

      • Product Design Engineer

        Nov 2023 - now

      • Hardware Engineering Technician

        Jul 2023 - Nov 2023

      • Mac Genius

        Aug 2016 - Jul 2023

      • Software QA Analyst

        Jun 2021 - Nov 2021

  • Licenses & Certifications

    • Apple Certified Macintosh Technician (ACMT)

      Apple