Sanjeev Kumar Mishra

Experience

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  Max New York Life Insurance Co.

  May 2008 - Apr 2009

  Relationship Associate

  • Handled Sale and Service of Bank channel.

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  Hawkins cookers ltd

  Apr 2009 - Mar 2014

  TSO

  • Developed and managed Market Expansion, Introduced new products ranges.• Managed Customer grievances. • Managed Exhibition. Managed sale and service of CSD Canteen and Modern Retail.• Managed in-house and outside Advertisement.

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  Wellplex Soft System Pvt Ltd

  Apr 2015 - Mar 2017

  Digital Marketing Specialist

  • Managed Off-page and On-page SEO for clients• Managed Social Media pages of clients organically and through the paid campaign.

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  Ontrack

  Nov 2017 - Aug 2018

  Digital Marketing expert/Content Writer

  • Assisted and managed website design, user experience, SEO from scratch.• Developed and managed Social Media company page at Facebook, Instagram and LinkedIn.• Developed and Managed Google AD, Facebook & Instagram AD strategy from Scratch.• Developed and managed Social Media presence organically.• Achieved Total fleet size of 1050 monthly bikes in 6 months from fleet size of 200 monthly Bikes. • Managed Android and IOS APP launch and growth via organically and Paid medium. • Taken Email Campaign initiative to increase overall business revenue and customer retention.• Implemented review management strategy to increase ORM.• Performed monthly adjustments campaigns in Google Ad and social media channels in order to maximize performance within limited budget.• Produced monthly performance reports for Organic and Paid campaign by utilizing, reporting tools such as Google analytics, Google Ad, Webmaster and other tools. Show less

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  City Link Portal Pvt Ltd, Bangalore, India

  Aug 2018 - now

  Deputy Manager Operation and Sales

  EV/Non EV Fleet Management• Key Account Managemet:Managing key accounts, including Flipkart, overseeing end-to-end processes such as MIS reporting, invoice management, and payment reconciliation.• Customer Grievance Redressal: Address and resolve customer concerns effectively.• Acquiring new customer leads via LinkedIn and referral. Managing the sales funnel and on-boarding new customers.E-Com Fulfilment Service Management• Managing customer's accounts, overseeing end-to-end processes such as MIS reporting, invoice management, and payment reconciliation.Operations Handling: Oversee e-commerce fulfilment services to ensure seamless operations.• New Customer On-boarding: Coordinate all facility support and legal documentation for on-boarding newe-commerce customers.• Customer Grievance Redressal: Resolve customer issues promptly and effectively.• Generating leads through WhatsApp, Google, and LinkedIn campaigns. Utilizing referrals to attract new customers and successfully closing sales.Procurement / Vendor Management• Branding Vendor Management: Manage branding vendors responsible for the branding of EV vehicles, including vehicle stickering.• Facility Provider Management: Oversee relationships with landlords and facility service providers to ensure uninterrupted services.Sourcing for Warehousing and E-commerceFulfilment: Source racks, pallets, trolleys, and other necessary equipment for e-commerce fulfilment services.Marketing & Outreach Strategy• Driver Sourcing Campaigns: Execute targeted campaigns through WhatsApp, IVR, and Quikr to source drivers for electric vehicles.• Exhibition Management: Organize and manage exhibitions to showcase our electric vehicle services to potential customers.• Ad Management: Run Google and LinkedIn ads to generate leads and attract new customers Show less