Ivaylo Petrov

Experience

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  CXG Business Process Outsourcing

  Nov 2017 - Apr 2023

  • Facilitate communication across departments, plan and lead all-hands meetings to ensure teams are as engaged into projects and are mindful of the overall company vision.• Participate in interviews, create schedules, onboard and offboard employees, virtual coffee meetings, appraisals, 1:1s, manage multiple and variety of teams• Participate and lead project kick-off meetings, create/amend MSAs, SOWs as per clients’ needs and company’s vision, provide daily/weekly/monthly reports and forecasts, lead and close projects from end-to-end, manage costs and monitor performance.• Serve as main point of contact and manage the client relationships to build long-term partnership and growth. Show less

  • Project Manager

    Aug 2019 - Apr 2023

  • Coordinator

    Jun 2018 - Aug 2019

  • Data Entry Operator

    Nov 2017 - Jun 2018
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  UniCredit Bulbank

  Apr 2023 - Oct 2023

  Senior Project Manager

  • Oversee and manage complex projects within the bank, ensuring adherence to timelines, budgets, and quality standards.• Develop project plans, defining goals, objectives, deliverables, and resource requirements.• Coordinate with cross-functional teams, stakeholders, and external vendors to drive project execution and achieve desired outcomes.• Conduct thorough project risk assessments, identify potential obstacles, and develop mitigation strategies to ensure successful project delivery.• Monitor project progress, track milestones, and provide regular status updates to senior management and key stakeholders.• Lead and motivate project teams, promoting collaboration, communication, and a positive work environment.• Identify and resolve project-related issues, conflicts, and dependencies in a timely manner.• Implement project management best practices, methodologies, and tools to optimize project outcomes and improve efficiency.• Foster a culture of continuous improvement, encouraging innovative ideas and driving process enhancements.• Prepare comprehensive project documentation, including project plans, progress reports, and post-project evaluations.• Stay updated on industry trends, regulatory requirements, and technological advancements relevant to the banking sector. Show less

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  Pronet Gaming

  Oct 2023 - now

  IT Project Manager

  • Lead and oversee end-to-end project management activities for Data Warehouse, Data Science, and Third-Party Odd Provider domains.• Develop and maintain comprehensive project plans, ensuring alignment with organizational goals and timelines.• Establish and maintain effective communication channels to provide regular project updates to stakeholders, ensuring transparency and managing expectations.• Monitor project progress and resource allocation, identifying and resolving potential bottlenecks or issues that may impact timelines.• Facilitate team meetings, ensuring effective collaboration, problem-solving, and decision-making.• Implement and adhere to project management best practices and methodologies to ensure consistency and quality in project delivery.• Foster a culture of continuous improvement, regularly reviewing and optimizing project management processes and workflows.• Collaborate with the IT leadership team to align project priorities with overall business strategy and objectives.• Foster a collaborative and positive team culture, promoting knowledge sharing and professional development among team members.• Act as a liaison between technical and non-technical stakeholders, translating technical concepts into understandable terms for various audiences.• Conduct regular project reviews and evaluations to identify areas for improvement and implement corrective actions as needed. Show less