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Fiona S. Boag

Fiona S. Boag

Clerical Assistant

Followers of Fiona S. Boag327 followers
location of Fiona S. BoagWellington, New Zealand

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  • Timeline

  • About me

    I am a multi-disciplined, digital problem solving, learning developer specialising in creating visually pleasing, educational material for professional adults.

  • Education

    • Inverness Royal Academy

      1998 - 2004
      5 Highers Computing and Media Studies

      Awards gained:Advanced Higher Art5 Highers - Graphic Communication, Computing, Physics, English, Art and Design

    • University of Dundee

      2008 - 2009
      PGDE Primary Education Primary and Nursery Education

      Successfully undertook and passed placements in all stages of Primary Schooling – Nursery, Infant, Middle, Upper Years – completing research papers relevant to each stage during placements.

    • Abertay University

      2004 - 2008
      Bachelor of Arts (B.A.) with Honours Computer Arts Upper Second Class Honours - 2:1

      Graduated with an Upper Second Class (2:1) and awarded Distinction in all previous years. Specialising in character creation, 3D modelling and animation. Modules taken in film editing, image manipulation, life drawing, photography and basic Japanese. Portfolio available on request.

  • Experience

    • Inverness Independent Nursery School

      Aug 1999 - Aug 2004
      Clerical Assistant

    • Inverness Independent Nursery School

      Jun 2006 - Aug 2006
      Pre-school and Summer School (Primary age) Teacher

    • Abertay University

      Sept 2006 - Jul 2008
      University Ambassador

    • The Scottish Government

      Mar 2010 - May 2010
      Administrative Assistant

    • Dundee City Council

      Aug 2010 - Aug 2011
      Classroom Teacher - infants (5-7 years old)

    • The Scottish Government

      Feb 2012 - Aug 2012
      Project Coordinator

    • JLL

      Jul 2013 - Oct 2013
      Property Assistant

    • Ministry of Education New Zealand

      Dec 2014 - Oct 2015
      Project Administrator / Support Officer / PA

    • The Treasury - New Zealand

      Oct 2015 - May 2016

      - Support on two property procurement programmes. Including organisation of frequent multi-agency/multi-location workshops, team diary management maintenance of project documentation, meeting preparation, record keeping.

      • Project Administrator

        Mar 2016 - May 2016

      • Team Assistant / PA

        Oct 2015 - Mar 2016

    • Primary ITO

      May 2016 - Jun 2017
      Project Coordinator

      - Coordination and creation of project documentation e.g. progress infographics, schedules, milestones and deliverables, resources, development priorities. - Regular status reporting for multiple projects. - Management and implementation of communication campaigns and consultations with internal and external stakeholders. - Coordinate the creation and review of Qualifications, Programmes and Unit Standards, liaising with education stakeholders to ensure products meet requirements and regulations. Show less

    • Capital City PreSchool

      Oct 2017 - Apr 2019
      ECE teacher

    • Powerco

      Apr 2019 - Oct 2023

      - Co-designed and created 5+ knowledge bites and online micro-modules for IT Service Desk team to distribute to new employees, decreasing their ‘logged job wait time’.- Used in-depth analysis and engagement with 8 different teams to design and develop a detailed ‘process roadmap’, now in circulation by 4+ teams, to highlight development holdups. - Created 12+ knowledge bites and job aids for employee ‘self-service’ portal, allowing them to work more efficiently and enhancing existing on-demand and just-in-time learning.- Spearheaded a Learning Community of Practice (LCoP) with 6 members, meeting fortnightly; and provided training on Articulate Rise and LMS functionality and guidance on their learning materials.- Overhauled 3 existing e-learning modules in collaboration with relevant stakeholders and established ‘learning plans on a page’ templates, which are still in use by LCoP members. - Headed a virtual engagement session on the new Intranet, leading to increased employee engagement and contribution during the first month. - Co-facilitated a team ‘learning priorities’ planning day, providing summary infographics and an initial progress pathway. Show less - Created multimedia assets to facilitate knowledge transfer for a regional office for over 60 employees; including info-videos, animations, user guides, interactive dashboards, job aids and office graphic assets. - Delivered in-person guidance and training to colleagues who struggled with technology and IT changes and hosted virtual training during the pandemic with remote working.- Managed IT change initiatives, developing corresponding resources, for 500+ employees, including laptop and monitor upgrades, implementation of MS Teams as meeting room software, and ISO5500 accreditation.- Management of the office including facilities upgrades, liaising with internal and external stakeholders, administration / IT needs of staff and visitors, management of shared areas. - Management of administration support. - Contract management with local suppliers. - Financial responsibilities. Show less

      • Learning Specialist

        Aug 2022 - Oct 2023

      • Change and Learning Specialist

        May 2022 - Aug 2022

      • Office Manager + Change Agent

        Jun 2020 - Apr 2022

      • Administration Support + Training Scheduler

        Apr 2019 - Jun 2020

  • Licenses & Certifications

    • Anaphylaxis and Asthma

      ABC First Aid Training Solutions Ltd
      May 2013
      View certificate certificate

    • Childhood in the Digital Age — The Open University

      FutureLearn
      Jun 2016
      View certificate certificate

    • First Aid

      ABC First Aid Training Solutions Ltd
      May 2013
      View certificate certificate

    • Advanced Higher Computer Aided Graphic Presentation

      SQA – Scottish Qualifications Authority
      Jul 2004

    • European Computer Driving Licence

      BCS, The Chartered Institute for IT
      Oct 2003

    • Blended Learning Essentials: Embedding Practice — University of Leeds

      FutureLearn
      Jun 2016
      View certificate certificate

    • Teaching English as a Foreign Language - 80hrs

      The TEFL Org | Market Leading Provider Of Courses To Teach English As A Foreign Language
      May 2010

    • Diploma in Web Development (Distinction)

      Upskillist
      Dec 2015

    • Project Coordination Skills for Administrators

      Victoria University of Wellington
      Jun 2016

  • Volunteer Experience

    • Tutoring IT and computer use to the inexperienced, unsure and elderly (Silver Surfers)

      Issued by Self Volunteering on Oct 2009
      Self VolunteeringAssociated with Fiona S. Boag

    • Student Executive Member

      Issued by Abertay University on Sept 2007
      Abertay UniversityAssociated with Fiona S. Boag