Crystal Smith, MBA

Experience

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  Target

  Jan 2007 - Jan 2008

  Executive Team Leader

  Recruited to the Executive Team Lead position during 2006 SummerInternship program. Worked full-time as a Team Leader while finishingfinal year of Bachelor's program. Promoted to Executive Team Leaderafter graduation in 2007. Drove store sales by providing strongleadership and management to department team leaders and associatestaff. - Managed the day-to-day operations of the sales floor team - Evaluated performance; prepared development plans; wrote and conducted reviews; recommended and administered counseling and corrective action for seven department supervisors and two department specialists - Responsible for the creation of weekly work schedule for approx. 100 employees Show less

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  University of Phoenix

  Oct 2008 - Sept 2017

  Director of Campus Operations/ Academic Operations Coordinator

  Directed multi-campus operations in the areas of academic quality, career services, and community development and analyzed areas of growth, profit, and opportunity for the organization. - Designed and implemented a large-scale restructuring initiative for multiple University of Phoenix locations, involving comprehensive course scheduling and class appointments that enabled degree completion for hundreds of students while the University was in transition. - Provided leadership for development of department goals, initiatives, assessments, and outcomes. - Collected, analyzed, and synthesized data for over 600 students per campus regarding scheduling and grades for educational planning, facilitating implementation of student success efforts that support student enrollment, retention, completion, transfer, and placement. - Led faculty training and development. - Orchestrated the development of an app for student check-in at campuses. - Collaborated with legal, marketing, and IT in presenting the app project to the board. - Led ad hoc projects on behalf of the Dean of Operations. - Managed outreach communications and social media marketing. - Planned and implemented University events including public education workshops with acquisition of keynote speakers and panelists, faculty engagements, networking events and commencement ceremonies. - Developed a student workshop on Transformational Leadership that launched nationwide and became a required annual offering for over 200 campuses across the country. - Appointed project team lead under the Dean of Operations. - Created a comprehensive scheduling solution and streamlined process by pulling disparate data from four different systems to evaluate and gather student schedules. Show less

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  Caribou Coffee

  Apr 2014 - Jan 2015

  Senior Store Manager

  Grew sales by delivering top-quality products, service and surroundings, focusing on meeting and exceeding sales goals. - Recruited, hired and trained store staff for multiple locations - Consistently met or exceeded sales goals. Led district in opening day promo sales for new coffee launch. - Reduced operating costs for local charity partner by $10,000.

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  Refinishings LLC

  Apr 2016 - Aug 2018

  Business Owner

  Designed and developed products for mass production for online retail websites such as Etsy and Amazon. - Met with clients 1:1 to design and develop custom pieces to fit their need. - Managed social media marketing, blog, and website. - Maintained all bookkeeping, marketing, and delivery of services.

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  Innovium Inc.

  Nov 2018 - Oct 2021

  Human Resources Administrator

  Sole administrative support staff overseeing 150+ employees at all US based locations and supporting administrative services at two additional world-wide locations. Responsible for human resources, executive support of the CEO and other c-level executives as-needed, all employee immigration needs, facilities and office management, employee events and technical/executive recruiting. - Lead COVID-19 response and staff communication including the development of the work-from-home program, policies and procedures and the implementation of on-site readiness for critical work. - Developed procedures and practices to allow for a virtual onboarding program while supporting a 50% increase in staff. - Implemented the use of an online based recruiting platform in all departments, taking recruiting efforts from 2-3 core managers to 20+ managers. Developed and lead training in best practices, capabilitiesand functionality of the platform. - Completed SHRM training in California Employment Law and received a micro-credential as an expert in California specific Human Resource Management. - Lead the transition and integration to Marvell through the acquisition for several key departments including Human Resources, Immigration and Facilities. Show less

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  Marvell Technology

  Oct 2021 - Feb 2022

  Human Resources - Innovium Transition
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  Stanford University

  Feb 2022 - now

  Program Manager

  Dedicated Program Manager orchestrating an unparalleled academic experience for high school and undergraduate students interested in medicine. Skillfully coordinating and executing a dynamic curriculum that fosters academic enrichment and personal growth. Adept at liaising with esteemed faculty, ensuring seamless logistics, and nurturing a vibrant learning community. Leveraging over 10 years of program management expertise to oversee admissions, student support, and program execution. Passionate about empowering the next generation of medical leaders and innovators. Join me in shaping an unforgettable educational journey: https://med.stanford.edu/medcsi.html Show less

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  Auradine

  Oct 2022 - now

  Human Resources Manager

  Driving people strategies at a dynamic tech startup. Spearheading talent acquisition, onboarding, and employee engagement initiatives to cultivate an innovative and inclusive culture. Leveraging over 5 years of expertise to ensure legal compliance and nurture professional growth. Adept at fostering seamless collaboration, enhancing team dynamics, and optimizing performance management. Passionate about shaping the future of work while delivering results that fuel startup success.