
Kevin Lemaster
Operations Management Officer

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About me
Director, Portfolio Delivery & Controls
Education

Keesler AFB
1989 - 1989Operations Management Officer Training
University of West Florida
1992 - 1994Master of Business Administration (MBA) Accounting and Business/Management
University of Florida
-Bachelor of Arts (BA) HistoryActivities and Societies: Sigma Phi Epsilon
Experience

United States Air Force
Jun 1989 - Oct 1996Operations Management OfficerManaged Special Operations Wing’s air refueling operations program for four units, flying thirty fixed-wing and rotary aircraft. Planned and coordinated all ground and airborne firepower demonstrations for distinguished visitors. Planned and coordinated classified combat missions in support of Secretary of Defense directives.

Arrow Electronics
Oct 1996 - Jan 2000Technical Field Sales RepresentativeSold semiconductor and computer product solutions to new and existing customers. Directed and led all aspects of account management to include demand creation, technical design recommendation and support, value-added services, and negotiation of pricing, terms, and conditions.

Boeing
Sept 2000 - Jun 2015Oversaw a 25-person financial operations team of U.S. and internationally based analysts charged with supporting the Boeing Global Services and Support Programs (GS&S) valued at $500 Million annually. *Managed the delivery of standardized processes including financial performance reporting, forecasting, variance analysis, trend analysis, strategic business planning, multi-year budgeting, capital planning, business case analysis, profitability estimates at completion, and risk and opportunity management. Show less
Integrated Plans and Scheduling Manager
Mar 2014 - Jun 2015Manager, Financial Operations and Controls--Transformation
Sept 2011 - Mar 2014Manager, Financial Planning and Analysis
Jun 2007 - Sept 2011Manager, Business Operations/Production Scheduling
Apr 2003 - Jun 2007Business and Planning Analyst/Team Scheduler
Sept 2000 - Apr 2003

Ferrandino & Son, Inc.
Jun 2015 - Apr 2017Vice President, Business Process ImprovementDirected all aspects of creating and implementing a Continuous Improvement Strategy for a national service supply chain company. Led a team of 60 directors, managers, and analysts based locally and nationally to continuously improve operational efficiencies that had a positive fiscal impact to the bottom line. Oversaw internal and external technology related business partnerships to provide enhanced product and service offerings. Provided ongoing council and oversight to the Business Development, Program Management, Compliance, and Accounting leadership teams around maximizing the efficiency and synergy of the entire company. Managed cross functional teams including IT, Third-Party vendors, Program Management, and Accounting to implement critical projects that expanded capabilities such as Procure-to-Payment (P2P) functionality. Show less

Synovos
May 2017 - Oct 2019Director of Strategic Business Operations, Life SciencesOversaw the efficient execution of Life Sciences business operations in support of driving increased productivity, profitability and global competitiveness for an integrated logistics provider.

SolomonEdwards
Oct 2019 - Feb 2020Process Improvement ConsultantMake process design and development recommendations to standardize, improve, or redesign processes to improve service delivery and client relationship and to ensure cost-effectiveness for the most dependable road side assistance provider nationwide.

Amtrak
Feb 2020 - nowStrategic partner for program leadership and project teams that drives adoption of a portfolio of major technical, process, and organizational changes through successful engagement of business and technology stakeholders in Service Delivery & Operations (SD&O) organization. Lead Operations Transformation initiative and complex capital projects, designing, leading, and delivering change management work including stakeholder engagement and readiness, communications, training, and reinforcement actions. Manage portfolio resource requirements and loading. Recruit, onboard, and lead team of Transformation and Change Practioners in partnership with Ops Portfolio Management Office. Show less
Director of Portfolio Delivery & Controls
Apr 2022 - nowSenior Manager, Organizational Change Management
Feb 2020 - now
Licenses & Certifications

Six Sigma Black Belt
- View certificate

Google AI Essentials
GoogleJun 2025 - View certificate

Change Management Specialist
MSIOct 2020 - View certificate

Google AI Essentials V1
CourseraJun 2025 - View certificate

What Is Generative AI?
LinkedInMay 2025 - View certificate

Six Sigma Lean Professional
Management & Strategy InstituteSept 2021 
Project Management Professional Certificate
Villanova UniversityJan 2005
Corporate Financial Planning and Analysis Professional (FP&) Certificate
Rice UniversityJan 2015
Project Management Professional
Project Management InstituteJun 2005
Volunteer Experience
Volunteer
Issued by MANNA (Metropolitan Area Neighborhood Nutrition Alliance) on Oct 2014
Associated with Kevin Lemaster
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