Mark Bowman

Experience

• 

  Bosch Rexroth Australia

  Jan 2003 - Jan 2008

  Service Manager QLD

  During my tenure as Queensland Service Manager and External Service Manager at Bosch Rexroth, I provided strategic leadership and oversaw service operations to achieve organisational goals. My focus was on managing and leading the external service team, ensuring a commitment to high-quality service delivery that exceeded customer expectations.By representing Bosch Rexroth at global conferences and meetings, I actively contributed to the exchange of best practices within the industry. Throughout this period, I played a key role in managing activities related to mergers, including personnel changes, positional adjustments and facility relocations.A consistent emphasis on customer satisfaction defined my approach, as I implemented service strategies that surpassed customer expectations. This commitment to excellence remains a hallmark of my career and has been pivotal in shaping my contributions to Bosch Rexroth. Show less

• 

  Bosch Rexroth Australia

  May 2014 - now

  Business Development

  In my current role at Bosch Rexroth, I have been instrumental in promoting and expanding the service division both locally and nationally. I align closely with national service targets and contribute significantly to special projects, including leading the growth of the Energy Cylinder business and engaging in defence initiatives. One noteworthy accomplishment involves leading a collaborative project with Germany, focusing on the installation base of energy cylinders and equipment within the ASEAN Region.My responsibilities extend to extensive travel across Malaysia, Indonesia, Thailand, Vietnam and Singapore, where I engage with local units, customers and conduct impactful workshops and presentations on the servicing of Energy Cylinder systems. Beyond this, I drive business sector growth within the ASEAN region through initiating campaigns, setting targets and delivering tailored training courses.In assessing and categorising all new accounts for Queensland, I play a pivotal role in determining their potential service and sales opportunities. Conducting negotiations for service agreements and contracts, I collaborate closely with the legal team to define associated terms. Additionally, my involvement in special projects and defence initiatives reflects my adaptability and commitment to contributing across various facets of the business. Show less