Rasheed Matthews

Rasheed Matthews

Systems Integration Summer Analyst

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location of Rasheed MatthewsPhiladelphia, Pennsylvania, United States

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  • Timeline

  • About me

    Global Escalation Manager at SAP | Villanova MBA

  • Education

    • Norristown Area High School

      -
      High School Diploma
    • Howard University

      2011 - 2015
      Bachelor of Business Administration (B.B.A.) Computer Information Systems

      BBA, Computer Information Systems with a concentration in Information Assurance

    • Università Cattolica del Sacro Cuore

      2013 - 2013
      International Business

      Gain international experience through a study abroad program for the Fall 2013 semester. International courses at Università of Cattolica included:-Strategic Management & Entrepreneurship: the Italian Perspective-The Globalization of Finance: Managing Returns and Risks-Leading Across Cultures: Principles and Practices

    • Villanova University

      2019 - 2021
      Master of Business Administration - MBA

      MBA with a concentration in Data Analytics

  • Experience

    • Accenture

      Jun 2013 - Aug 2013
      Systems Integration Summer Analyst
    • Accenture Federal Services

      Jun 2014 - Aug 2014
      Systems Integration Summer Analyst
    • Accenture

      Sept 2015 - Sept 2021
      Security Consultant

      Client: Professional Services Consulting Firm- Developed an internal 3-year strategy and roadmap for designing and implementing an Internet of Things (IoT) technical solution to secure company’s IoT landscape. - Conducted an external vendor assessment to identify IoT market leaders and subsequently led a proof of concept (POC) at company’ headquarters in their production environment. - Designed success criteria to analyze POC results and ultimately realigned company’s existing IoT policies and standards in order to define the target state of company’s IoT landscape.Client: American Bank Holding Company- Managed cross functional identity and access management (IAM) team by leading the day-to-day schedule, updating the project plan, identifying resource needs, and providing weekly project status reports.Client: Large Telecommunications Company- Organized planning and facilitated meetings with technical and business application owner(s) to ensure enterprise governance, risk and compliance by remediating identified security vulnerabilities using a risk-based approach.- Ran application vulnerability SAST and DAST scans to test for security weaknesses across 500+ mission critical applications on a quarterly basis.Client: Large Media and Technology Company- Led offshore team that performed user access reviews to ensure regulatory compliance and minimization of unauthorized access to application data, which involved 25,000+ access entitlements across 50 SOX applications along with 10,000+ access entitlements for 10 PCI applications on a quarterly basis. Client: Federal Civilian Cabinet Level Agency - Provided program management support to the Chief Information Security Officer (CISO) by creating briefing materials, executive communications, and divisional dashboard to track status overall program status. Show less

    • SAP

      Sept 2021 - now

      Global Escalation Management resolves critical customer situations which have (or might have) an impact on customers' or SAP's business and which require extraordinary management above and beyond SAP standard processes. The Global Escalation Manager:▪ Is the central SAP person responsible for an officially escalated customer, representing SAP for the duration of the Global Escalation▪ Is the overall coordination instance for all de-escalation activities of all involved parties (internal and external) ▪ Is responsible for cost controlling, staffing of internal and external resources, committing all necessary organizations and levels within SAP▪ Is enabled to trigger awareness to all levels of SAP Management including the SAP Board and to deliver an Executive Reporting▪ Ensures that the action plan takes the whole relevant customer/project situation into account, not only specific functional/technical issues▪ Is responsible for the execution of the action plan based on agreed exit criteria and agreed timelines Show less

      • Global Escalation Manager

        Sept 2022 - now
      • IMPACT Leadership Program Participant

        Sept 2021 - Sept 2022
  • Licenses & Certifications

    • CompTIA Security+ ce

      CompTIA
      Jun 2016
      View certificate certificate
    • Certified Ethical Hacker (CEH)

      EC-Council
      Oct 2016