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Vanessa A. Dos Santos

Vanessa A. Dos Santos

Client Success Specialist

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location of Vanessa A. Dos SantosIreland

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  • Timeline

  • About me

    Helpline Officer at Allianz Care - APA

  • Education

    • Centro Educacional Etip

      2012 - 2013
      Massage Massage Therapy/Therapeutic Massage

      Activities and Societies: Desenvolvimento prático das técnicas de massoterapia, conhecimento específico de patologias e anatomia.

    • ETEC Júlio de Mesquita

      2009 - 2010
      Técnico Meio Ambiente

    • Senai

      2001 - 2003
      Auxiliar Administrativo Rotinas administrativas

    • Letterkenny Institute of Technology

      2022 - 2023
      National Diploma, Applied Data Technologies

      Database Systems Advanced SQL Programming Business Intelligence Data Analytics and Visualisation

    • The Insurance Institute

      2020 - 2021
      Accredited Product Advisor APA

    • Universidade Anhembi Morumbi

      2015 - 2016
      Graduação Gestão Comercial

  • Experience

    • Atento Brasil

      Feb 2005 - Sept 2008
      Client Success Specialist

      Sales Back OfficeSupport

    • Telefônica Brasil

      Sept 2008 - Feb 2014
      Customer Technical Support

    • Service One Consulting

      Feb 2014 - Jun 2014
      Sales Assistant

    • Almeida Santos Advogados

      Jun 2014 - Nov 2016
      Collections Specialist

      - Sales- Collection support- Target collection of overdue monies for services- Provid future payment solutions

    • Compass Group

      Feb 2018 - Apr 2019
      Customer Services Assistant

    • Allianz Care

      Apr 2019 - now
      Helpline Officer

  • Licenses & Certifications