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Tracy Klein, MBA

Tracy Klein, MBA

Followers of Tracy Klein, MBA262 followers
location of Tracy Klein, MBAOrange, California, United States

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  • Timeline

  • About me

    Knowledge Engineer at UKG (Ultimate Kronos Group)

  • Education

    • California State University Channel Islands Extended University

      2013 - 2015
      Bachelor of Arts (BA) Communication

      Activities and Societies: Dolphin Radio • Graduated with a degree in communication with a business/nonprofit emphasis• Completed a variety of courses including Marketing Entrepreneurial business Conflict management Intercultural, group, and interpersonal communication Organizational communication• Placed on the honor roll each of the four semesters attended• One of the first members of Dolphin Radio, the Universities first podcast radio station

    • Cal State Fullerton, College of Business and Economics

      2017 - 2020
      Master of Business Administration (MBA) Business Administration, Management and Operations

  • Experience

    • Trader Joe's

      Aug 2014 - Oct 2018

      • Manage the vendor audit process responsible for validating and recording vendor third party, gluten free, and allergen results. • Managed customer relations pertaining to product quality matters and product usage to act as a liaison between Trader Joe’s customers and corporate• Maintain a product and vendor management portal used to collaborate and capture all required compliance information associated with products and processing• Help manage the tri-weekly QC tastings through pulling and testing product skus based off of customer comments and sales to maintain and improve overall product quality Show less

      • QA Coordinator

        May 2016 - Oct 2018

      • Crew Member

        Aug 2014 - May 2016

    • Ajenda Public Relations

      Feb 2016 - Apr 2016
      Intern

    • UKG

      Oct 2018 - now

      • Train and support users in content creation, organization, localization, maintenance, and metadata tagging processes.• Stay informed about and share regular updates on supported systems to enhance user satisfaction and effectiveness.• Aid in the migration and review of articles and related tasks for CMS, testing, validation, and user approval.• Offer system assistance to supported system users by addressing queries and prioritizing enhancement requests.• Effectively communicate intricate ideas to non-technical individuals. Show less • Provide quarterly and annual reconciliation of wage and tax for multiple assigned entities• Research and resolve payroll tax notices a month for multi-state tax entities• Quickly respond to unplanned escalated incidents and negotiate positive resolutions with customers and payroll tax agencies • Aid multiple business units on payroll tax related inquiries to help reduce tax notice cases • Develop and execute training programs on the Amendment Process for incoming new hires • Key point-of-contact to internal customers and managers to provide ongoing support for questions or escalated tax notices Show less

      • Knowledge Engineer

        Mar 2023 - now

      • Tax Filing Coordinator II

        Oct 2018 - May 2023

    • NEAUMIXFIT Fitness Franchise

      Jul 2023 - now
      Certified Pilates Instructor

  • Licenses & Certifications

    • Preventative Controls for Human Food

      Food Safety Preventive Controls Alliance (FSPCA)
      Aug 2018