Alda Wong, CPC, CPB

Experience

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  Fairmont San Francisco

  Mar 2002 - Jun 2008

  Lead Sales Assistant

  •Direct support for the Regional Director of Sales & Marketing; Director of Sales; and Director of Revenue Management•Generated proposals and contracts for clients•Blocked meeting space and guestrooms in Delphi and Opera•Provided administrative support to the Hotel Manager and General Manager when needed•Nominated multiple times and received Employee of the Month for going above and beyond in Customer Service•Welcome and acknowledge all guests/clients according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation•Always thinking of ways to make a guest’s experience memorable•A reliable resource to fellow colleagues and clients•Develop and maintain positive working relationship with others, support team to reach common goals, and listen and respond appropriately to the concerns of teammates •Maintain office supply inventory•Prepare Purchase Orders and report monthly accruals•Verify employee timecards to ensure accuracy•Train and set up offices for new assistants and managers •Create reports and compile data to show productivity of the team on a monthly basis Show less

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  Bancroft and John, P.C.

  Jan 2009 - Apr 2012

  Legal Assistant

  •Direct support to assigned attorney and tax agent•Prepare documents, correspondences, appeal forms, and files (i.e. letters, memorandums, spreadsheets, and presentations)•Assist in preparing briefs and disclosures to the judge and opposing party•Perform research for cases•Assist in preparing billing to the clients•Docket hearing dates, appointments, and meetings•Arrange travel arrangements and prepare expense reports•Attend weekly meetings; prepare and distribute minutes Show less

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  Triad Medical Group

  Apr 2012 - Aug 2015

  Medical Biller
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  Copper Sun Medical Billing Managment, LLC

  Aug 2017 - Aug 2020

  Medical Biller and Coder

  - Prepare and submit billing data and medical claims to insurance companies- Ensure the patient’s medical information is accurate and up to date- Investigate and appeal denied claims- Post payments received from insurance companies and patients

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  A.W. Medical Billing, LLC

  Sept 2020 - now

  Owner

  - Prepare, process, and submit claims to commercial and government payors - Communicate and update clients with any and all information regarding billing and reimbursement activity- Follow up on claims with health insurance companies for reimbursement of services rendered by the healthcare providers, thereby optimizing revenue performance for your medical practice, including but not limited to investigating and appealing denied claims, and ensuring the patient’s medical information is accurate and up to date- Post payments received from insurance companies and patients Show less