Mac Hamilton

Experience

• 

  CUTCO Cutlery

  Jun 2017 - Aug 2017

  Sales Associate

  - Achieved approximately $10,000 in sales of Cutco merchandise in the Charlotte area- Conducted sales presentations, showcasing product benefits to clients

• 

  Raintree Country Club NC

  Jul 2019 - Aug 2019

  Tennis Camp Counselor
• 

  Amazon

  Feb 2021 - Mar 2022

  Fulfillment Associate

  - Orchestrated the movement and organization of customer orders- Prioritized tasks for efficient and timely order fulfillment

• 

  North Carolina State University

  Aug 2021 - Dec 2021

  Undergraduate Research Assistant

  - Assisted in the Adult Cognition and Emotion Lab under Dr. Daniel Gruehn's direction- Conducted statistical analyses of data sets using SPSS

• 

  Carolina Country Club - Raleigh

  Mar 2022 - Jun 2022

  Groundskeeper
• 

  Hosea Church

  May 2022 - Jul 2022

  Intern

  - Coordinated with team members to organize engaging events for college students- Created spreadsheets to manage event logistics for optimal event planning- Leveraged formulas, templates, and vlookups to track events and optimize planning

• 

  Daniel's Restaurant Apex

  Aug 2022 - Oct 2022

  Food Server
• 

  Cloud Giants

  Jun 2023 - Mar 2024

  Consulting Analyst

  - Spearheaded a critical aspect of a project, engineering a sustainable long-term solution with Flows, resulting in enhanced data accuracy and more efficient sales and account management- Led a data migration initiative for converting records of one type to a custom object by leveraging Flows, thereby streamlining contract management and improving data accuracy for a department- Configured Salesforce functionality such as Flows, Experience Cloud Sites, Approval Processes, Profiles, Duplicate Rules, Account Hierarchy, Validation Rules, Page Layouts, Permissions, Reports, Dashboards, Record Types, Data Import, DLRS, SDocs integration, and SOQL Queries- Delivered thorough documentation for multiple clients, outlining various Salesforce services to increase user adoption عرض أقل

• 

  Self-employed

  Aug 2023 - Jun 2024

  Game Designer

  - Developed spreadsheets with complex probability formulas to predict game outcomes- Tracked playtester data and feedback to maximize iterative design and development

• 

  American Tower

  Apr 2024 - now

  - Designed 23 complex flow automation solutions for the OLA Application migration to Salesforce- Contributed to a fast-paced team environment to meet team objectives and urgent deadlines- Collaborated with cross-functional teams to drive solution-design and eliminate technical debt

  • Salesforce Administrator

    Dec 2024 - now

  • Associate Salesforce Administrator

    Apr 2024 - Dec 2024