James Dominey, Ph.D.

Experience

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  James Hardie

  May 2005 - Apr 2008

  Process Engineer

  Initiated change management and leadership training for guidance team. Spearheaded root cause analysis teams using Six Sigma methodologies. Implemented engineered changes and control planning for improved efficiency and waste reduction. Achieved 2.0% reject rate as compared to 4.5% from previous periods through quality and process standardization programs.

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  Gerdau

  May 2008 - May 2009

  Management Systems Facilitator

  Facilitated, coached, and championed multiple teams of managers and operators using Six Sigma (DMAIC) methodologies and Lean principles. Supported management teams with GAP analyses for cost reduction and performance improvement.

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  CMC

  May 2009 - Dec 2014

  Continuous Improvement Manager

  Oversaw customer relationship management system (Salesforce.com) as system administrator, developer, and trainer for multiple business units. Spearheaded design projects with programmers and IT services for customized automation. Facilitated concurrent improvement projects at multiple plants to increase customer flow, advance workplace organization (5S), and improve internal administrative activities by using statistical and observational analyses and employee surveys; Salesforce.com (CRM) Administration and Development; Six Sigma and Lean Project Leader Show less

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  HMS

  Dec 2014 - May 2020

  • Led five senior managers with 31 engineers, analysts, and project managers in on-demand continuous improvement projects (revenue, cost savings, employee engagement) for delivery processes of products valued at $455M in annual revenue for cost containment services to Medicaid/Medicare programs.• Oversaw automation and analytical tool developments using SQL and Python (Machine Learning), PowerBI/Tableau visualization, robotic process automation, and Microsoft applications (PowerQuery/PowerPivot).• Drove cross-functional, nation-wide team in 90-day sprint for cost reduction efforts by identifying and implementing automated processes, designing IT specifications for buildouts, and recommending off-shore process migrations in amount of $6.1M against $115M (annual) product line (5.0% cost reduction) and presented results to executive team monthly.• Guided Six Sigma Green Belt candidates with coaching and analytical advice during training and project completion.• Generated standard production reporting and KPIs for business units for operational inventory control, quality assurance, and performance analytics using Tableau, SQL, and Minitab.• Oversaw implementations of new clients, root cause analyses for quality defects, and corrective action planning programs. Show less

  • Director, Enterprise Engineering

    Sept 2016 - May 2020

  • Sr Manager, Operations

    Dec 2014 - Sept 2016
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  CK Family Services

  Jan 2021 - Mar 2024

  • Financial Management: Oversaw P&L budgeting process and performance for eight programs ($22M Revenue)• Program Management: Led four programs ($11.5M Operating Budget) with 80+ team members as a nonprofit Child Placement Agency with focus on customer service and support• Analytics: Developed and maintained all key performance indicators and Balanced Scorecard for entire agency with attention to quality, capability measurement, and strategic goal-setting for growth opportunities.• Digital Transformation: Product owner of technology tools, including Salesforce.com for all major programs – Leading discovery, development, and implementation with collaboration partner, Cloud for Good using various change management techniques; Secured grant funding for implementation ($850,000).• Engagement: Research and data analysis on social worker engagement, burnout, causation, and issue mitigation.• Strategic Planning: Facilitate planning sessions with Executive team for annual strategy and objective development.• Communication: Led State of the Agency sessions with all teams, providing data interpretation for general consumption and use through storytelling, media, and data visualization techniques.• Leader Development: Designed the curriculum for the first-ever Leadership Academy to identify, develop, and support growing and future people-leaders within the organization• Transformational Leadership: Initiated one-on-one connections with direct and indirect team members to assist in personal and professional development at multiple levels while aligning individual motives, goals, and values with the organization.• Performance Improvement: Created growth and corrective action plans for personnel to overcome obstacles of informal authority, broken relationships, and productivity silos.• Stakeholder and Risk Management: Handled customer escalations with relational, root-cause assessments for service improvements; Implemented procedural changes prior to audits. Show less

  • Executive Consultant

    Jan 2024 - Mar 2024

  • Chief Operating Officer

    Jan 2021 - Dec 2023
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  Communities In Schools of the Dallas Region

  Mar 2024 - now

  Chief of Research, Data & Analytics