
MURAME David
Customer Support Technician

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About me
Site Engineer at ZTE Rwanda Ltd
Education

Makerere University
2013 - 2015Engineer's Degree Electrical and Electronics Engineering Upper DivisionActivities and Societies: _ I have experience assisting in the design and creation of a variety of telecommunication systems and a complete understanding of the complex circuitry involved. I have installed systems and performed system checks to make sure they were working correctly.

Tumba College of Technology
2007 - 2009Advanced Diplomat Electronics and TelecommunicationElectronics & Telecommunication
Experience

MFI Office Solutions
Sept 2009 - Dec 2010Customer Support TechnicianCustomer Support TechnicianConduct a periodical survey of the machine (OCé printer and Neopost (mail machine)).Perform preventive maintenance and basic trouble shooting of OCE

Promo Engineering Limited (Ericsson Rwanda ASP)
Sept 2010 - Jun 2015Site Supervisor/ Project coordinatorWork as Project Coordinator on: -2K cabinet swaps to 6K (Swap of RBS 2116V1/V2 to RBS6101/6102/6262 and 6601) and their commissioning and integration -Minlink (2P, 6P and 20P) installation, commissioning and integration. -installation, Commissioning and integration of RBS 6102/ 6101/6301/6601 for (2G and 3G)-Tigo Fiber backbone installation, sharing progress report and recommend solutions to the Project management team on network installation and plant facilities -Senior Project Coordinator and technical lead for planning, directing, and monitoring all system installed, upgrades and commissioning of all systems and services, coordinated project and ensured compliance with estimated costs and timelines. Show less

Reime Rwanda Ltd( Airtel Rwanda Contract)
Sept 2015 - Dec 2017RAN EngineerMaintaining 2G (900 & 1800 bands using RBS 6101, 6102, 6201), 3G (6102/6101/6301/6601) systems and network expansion as well as network upgrade.Keeping Quality Management of a working system (2G, 3G) and conducting the self audits to improve the quality of service.Also in charge of TCU/SIU configuration and script loading for New sitesLooking after all the issues at the sites regarding MW transmission Outages.Work with the operations team to troubleshoot complex site network problems Show less

Teloptima Limited(Ericsson Rwanda Contractor )
Jan 2018 - Apr 2020RAN and transmission Implementation at Teloptima Ltd-RAN expansion-Integration and commissioning of baseband 5212,R503 and 5216 in RBS 6601 for 2G,3G and LTE-Swap of DUW to baseband 5212,5216 and BB6k-TX upgrades, TX surveys and Minilink LH, Minilink 6691, Minilink 6366, Minilink 6693 commissioning and installation.-IPRAN Support engineer (Check on VLAN Mapping and TCU commissioning, and on-site Traffic Migration)-Develop project plans for new system implementations, coordinate reviews internal/external, and set up project meetings as required. Show less

Ericsson
May 2020 - Sept 2021EthioTelecom Network Expansion and LTE installation in Southern Region Supervision of ASP’s work on site ( Project: Airtel Rwanda Network Modernization) Ensuring that everything is according to Ericsson standard and processes.Support ASP upon technical questions on RAN and Transmission ( TN and ML6K) Support ASP in cases of material shortages or faulty equipment.Perform ATP with Customer.Support ASP on site integration and Tx (TN and ML6K) troubleshootingSupport on DUW, BB and TCU script preparation, script loading and commissioning
Site Supervisor
Jun 2021 - Sept 2021Site Supervisor
May 2020 - May 2021

Ericsson
Nov 2021 - Aug 2023Site SupervisorMTN Rwanda Network Expansionin charge of :• Baseband 6630 Script loading, Commissioning and on site integration • Supervise and support team on site works (Installation(2G/ U900/U21 and LTE, Site commissioning Site integration, Quality Auditing and Site Acceptance) • Supervise and support team on E-Band link installation using Mini-Link 6352• Support team upon technical questions, in cases of material shortages or faulty equipment, get solution and reporting.• Support on use of IMK tool, on SRS test and ERITOP for EHS and QA Reporting Show less

Innovis Telecom & Network Consultancy Services PLC
Nov 2023 - Jan 2025Transmission Engineer1. Overall responsibility for NOC Transmission monitoring and L1 support function in NOC2. Provide L1 support to Shift team and training to new NOC Engineer3. Notify the Field Engineers as well as designated senior team for earliest resolution of any network alarms / issues 4. Responsible for coordination with Customer L2 BO team5. Do remote preventive checks as per specified schedule for various network nodes6. Monitor performance and ensure system availability and reliability7. Monitor system resource utilization, trending, and capacity planning8. Liaise with vendors and other IT personnel for problem resolution9. Contribute to network maintenance and work closely with BSS team on services restoration 10. Validate service restoring, generate, complete and close incident form Show less

ZTE Rwanda Limited
Feb 2025 - nowSite Engineer
Licenses & Certifications

Commission, Script loading and Troubleshooting of TCU/ SIU
Reime RwandaNov 2016
Certified Fiber Optic Technician for FTTx (CFOS/H)
Netis GroupDec 2019
Installation, commissioning and integration of Min link 6692/ 6694/ 6693
EricssonSept 2019
Commissioning and Integration of Baseband 5212/5216 and BB6630
EricssonJan 2018
RBS 6102/6101 & BBS/BBU/GBF (LZU 108 6144) _ Minilink Installation (LZU- 108 6144)
EricssonMar 2012
Volunteer Experience
Engineer
Issued by Promo Engineering ltd on Feb 2011
Associated with MURAME David
Languages
- frFrench
- enEnglish
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