Malak El-Samra

Experience

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  Vodafone

  Feb 2018 - Feb 2020

  Retail Sales Representative

  - Determining customers' needs and fulfill them.- Answering inquiries and clarifying desired information by the customers - Resolving problems by discovering issues, researching and exploring answers and providing alternative solutions; implementing solutions, escalating unresolved problems. - Selling suitable products and services to consumers. - Demonstrating products and showing consumers how to maximize their benefits out of the products. - Achieving assigned target on its due date and reach an over achievement.. - Achieving the required sales mix and revenue by selling the appropriate products to the customers according to their needs.- Offering customers different products and solutions.- Explaining different products and services to customers. - Checking inventory in daily or weekly bases to count available products in stock.- Archiving all files in its place and make the process of sending them to its department in monthly bases.- Weekly full Stock take of the Store's inventory..- Handling cash operations on everyday shift. عرض أقل

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  AXA

  Feb 2020 - Nov 2022

  Protection advisor

  Working as Protection Advisor at Bancassurance department in AXA Egypt in CIB branch.Responsible for guiding the customer to the appropriate product according to their needs.Achieve my target of selling company products.

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  Information Technology Institute (ITI)

  Oct 2022 - Mar 2024

  Postgraduate Student

  Student in the 9-month scholarship in Information Technology Institute (ITI) - Professional Web Development ( .Net) & Business Intelligence track.

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  Integrated Solutions For Ports (ISFP)

  Feb 2024 - now

  Full-stack Developer