
Timeline
About me
Agile Product Owner, Business Transformation Consultant
Education

Ibmec business school
2008 - 2009Master of business administration (m.b.a.) human resources management/personnel administration, generalActivities and Societies: Thesis Title: The influence of career planning in motivation of employees, 2009

Fundação getulio vargas
2006 - 2006Bachelor of business administration (bba) information technology
Adm espm-sp
2001 - 2004Bachelor of business administration (bba) human resources management/personnel administration, generalActivities and Societies: Thesis Title: The influence of career planning in motivation of employees , 2004
Experience

Ibm
Dec 2004 - nowResponsible for setting priorities for the squad, to refine Product Backlog, placing most valuable and time critical items at the top; Interaction with Iteration Manager/Scrum Master, Development Team and Client. As the main contact point, responsible to understand the Product, the Client and be able to translate it into priorities for the squad. Responsible for business transformation and SAP system deployments on billing and invoicing area as Business Analyst Expert on the hardware, software and services supply chain processes for Latin America responsible for business transformation and system deployments as Agile Product Owner Expert on the global hardware supply chain processes responsible for business transformation and system deploymentsExpert on the quote-to-cash processes responsible for business transformation, new companies acquisitions integration, leading ERP deployments in the Latin America region as expert in the local demands Customer support leader responsible for Latin America account management, order fulfillment, and billing of internal and external clients of IBM. Expert on Customer Support processes for Latin America countries, responsible for defining lean processes, business transformation and supporting SAP SD deployments in the region as expert in the local demands. Customer support representative responsible for account management, order fulfillment, and billing of internal and external clients of IBM Brazil as SAP SD user.
Product Owner
Jan 2020 - nowBusiness Analyst
Aug 2018 - Jan 2020Supply Chain Business Transformation Subject Matter Expert
Jan 2014 - Aug 2018Business Transformation Consultant
Jan 2011 - Jan 2016Sales Support Team Lead
Apr 2009 - Dec 2010Sales Support Specialist
Apr 2006 - Mar 2009Sales Support Assistant
Dec 2004 - Mar 2006
Licenses & Certifications
- View certificate

Agile product ownership
IcagileJun 2019 - View certificate

Ibm agile advocate
IbmNov 2018 - View certificate

Agile coaching
IcagileDec 2020 - View certificate

Agile team facilitation
IcagileDec 2020
Honors & Awards
- Awarded to Beatriz RodriguesSales Support Team of the Year - Technology Industries Stevie Awards Feb 2019 IBM's Bronze winning entry in the 2019 Stevie Awards for Sales and Customer Service: Boost Your Best Towards Process and Automation Excellence Company Description: IBM is a values-based enterprise of individuals who create & apply technology to make the world work better. Today, more than 377,000 IBM employees around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people succeed on a smarter planet.Nomination… Show more IBM's Bronze winning entry in the 2019 Stevie Awards for Sales and Customer Service: Boost Your Best Towards Process and Automation Excellence Company Description: IBM is a values-based enterprise of individuals who create & apply technology to make the world work better. Today, more than 377,000 IBM employees around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people succeed on a smarter planet.Nomination Category: Sales Awards Team CategoriesNomination Sub Category: Sales Support Team of the Year Show less
- Awarded to Beatriz RodriguesEminence and Excellence Award Silvia Sancesario Porto - Americas Region Transformation Leader, IBM Sales Transaction Support Jun 2017 Congratulations! You are being recognized in the Eminence and Excellence Award - 2017 program for demonstrating the Practice: Treasure wild ducks."A project was put in place in February, to address multiple issues encountered from a software Latin America operations perspective. The project had six work streams, out of which you were assigned to one of them. You demonstrated a lot of ownership and positive attitude, embraced the challenge and were very engaged to drive multiple… Show more Congratulations! You are being recognized in the Eminence and Excellence Award - 2017 program for demonstrating the Practice: Treasure wild ducks."A project was put in place in February, to address multiple issues encountered from a software Latin America operations perspective. The project had six work streams, out of which you were assigned to one of them. You demonstrated a lot of ownership and positive attitude, embraced the challenge and were very engaged to drive multiple improvements that could already be noticed for 1Q2017 closing, where operations ran very smoothly. THANK YOU for your leadership and dedication and CONGRATULATIONS!"Silvia Sancesario Porto Show less
- Awarded to Beatriz RodriguesSales Support Team of the Year - Computer Service Stevie Awards Feb 2017 IBM's Bronze winning entry in the 2017 Stevie Awards for Sales and Customer Service: Operational Excellence in IBM Centers (OpEC)Company Description: IBM is a values-based enterprise of individuals who create & apply technology to make the world work better. Today, more than 377,000 IBM employees around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people succeed on a smarter planet.Nomination Category: Sales… Show more IBM's Bronze winning entry in the 2017 Stevie Awards for Sales and Customer Service: Operational Excellence in IBM Centers (OpEC)Company Description: IBM is a values-based enterprise of individuals who create & apply technology to make the world work better. Today, more than 377,000 IBM employees around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people succeed on a smarter planet.Nomination Category: Sales Awards Team CategoriesNomination Sub Category: Sales Support Team of the Year Show less
- Awarded to Beatriz Rodrigues#ArtOfThePossible James Kavanaugh - Senior Vice President, IBM Transformation and Operations Oct 2016 Nomination Category: Greatest Transformation ImpactYour #artofthepossible stories - large and small - have shown that you are all transforming IBM, and making the impossible become possible. You have proven that the power to change IBM rests with you by restlessly reinventing our company, envisioning the future, innovating in new ways and ultimately, creating value for our clients. I am excited about the future for IBM and energized by your commitment to our strategy and each other… Show more Nomination Category: Greatest Transformation ImpactYour #artofthepossible stories - large and small - have shown that you are all transforming IBM, and making the impossible become possible. You have proven that the power to change IBM rests with you by restlessly reinventing our company, envisioning the future, innovating in new ways and ultimately, creating value for our clients. I am excited about the future for IBM and energized by your commitment to our strategy and each other. It's up to us to keep the momentum. Thank you again for your passion and enthusiasm, and for sharing what you are doing to transform IBM. Jim Show less
Languages
- poPortuguese
- enEnglish
- spSpanish
Recommendations

Mujtaba hussain
Actively looking for data science opportunitiesBengaluru, Karnataka, India
Shyam pamarthi
Mechanical Engineer@Lotus Doors | Project Management | ERP | Six Sigma Green Belt | MIEAustMelbourne, Victoria, Australia
Konstantina stanitsa, mics
Commercial Officer at Oceangold Tankers Inc.Glifádha, Attiki, Greece
Shaszalin za'aba abu hassan
Experiences 5 years as an Application Engineer, 11 years in Project Management & 4 years in customer...Melaka, Malacca, Malaysia
Michael dinata
Product Owner @ De Beers | MSc, BA(Hons), MCSM, AIMMM | Building Digital Solutions for Responsible D...London, England, United Kingdom
Klaudia mateja
🔴🟠 Manager @Mastercard | Consulting | Financial Services | Data LoverWarsaw, Mazowieckie, Poland
Alexander foong
Program Manager | Leading Aircraft Systems AdvancementsSingapore
Worapot yodpet
Associate Project Officer (Education) at UNESCO Regional Office in BangkokBangkok City, Thailand
Alice luu
Operations & ProductHo Chi Minh City Metropolitan Area
Nuwan anuradha gunaratne
Associate Director, Lead Developer | CIMA Passed Finalist | PSM ISingapore, Singapore
...