Experience

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  Bsms

  Oct 2010 - Aug 2012

  Promoter

  • Demonstrate and represent newest products• Provide product information• Provide product samples in shopping centers and events • Participate events as company's representive

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  Apranga group

  Sept 2012 - Mar 2016

  Assistant manager

  Assistant manager in PROMOD:• Assisting store manager on daily basis• Delegating tasks and keeping day-to-day activities organised• Training staff members• Merchandising according to Promod guidelines• Handle complaints from customersWomen and children section responsible in APRANGA:• Managing all processes in women section• Preparing weekly and monthly reports • Assisting deputy manager• Delegating tasks to employees

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  Massimo dutti

  Apr 2017 - Jul 2018

  Assistant manager

  Assistant manager at MASSIMO DUTTI/INDITEX:• Managing all processes of the store: sales, supplies, orders, preparation to sale, reporting, etc.• Providing high customer service• Responsible for Visual Merchandising in according to guidelines• Leading, training and motivation of the store team• Creating reports, analyzing and interpreting retail data and preparing reports for brand manager and accountancy• Monitoring and maintaining store inventory

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  Cos

  Oct 2018 - Jun 2021

  Department manager

  • Overseeing store operations• Directing customer service and offering customers a high level of service • Staff scheduling• Training & development | assisting the store manager to identify future talents and putting together development plans to support their progression • Recruitment & managing employees• Planning & ensuring the store and menswear department achieves its KPI’S• Analysing selling information and working with the store manager, maximise the sales performance of menswear department• Represent online training platform and use it for training & development• Stepping into the role of store manager in their absence Show less

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  Aspect custom wear manufacturing

  Jul 2021 - Jan 2023

  Customer service representative

  - Maintain relationship with existing international customers and onboard new customers- Place customer orders in company's production system- Receive and control all aspects of order fulfillment- Preparing orders including invoices and shipping documentation- Market research and analysis of new products and business opportunities- Participation in preparation of monthly department reports

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  Oceanr

  Jan 2023 - now

  Account manager

  As an Account Manager at OCEANR, I work closely with brands to deliver customized, sustainable apparel solutions. Key responsibilities include:Client Relationship Management: Act as the main liaison for clients, fostering strong, long-term partnerships by understanding their unique needs and delivering tailored solutions.End-to-End Project Oversight: Manage the complete project lifecycle, from initial consultation and design to production and delivery, ensuring timelines, budgets, and sustainability goals are met.Sustainability Consulting: Provide expert guidance on sustainable materials and production techniques, ensuring that each product aligns with OCEANR’s commitment to reducing environmental impact.Cross-Functional Collaboration: Coordinate with design, production, and logistics teams to ensure smooth operations and deliver high-quality, sustainable apparel that meets client expectations. Show less