Tanuj Kumar Shukla

Tanuj Kumar Shukla

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location of Tanuj Kumar ShuklaNew Delhi, Delhi, India

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  • About me

    Certified Learning & Development Manager, Ex-Lenskart, Ex-Walmart & Ex CCD.

  • Education

    • University of Pune

      2012 - 2013
      Master of Business Administration - MBA General Sales, Merchandising and Related Marketing Operations
  • Experience

    • Cafe Coffee Day

      Jun 2013 - Jan 2016
      • Assistant Manager, Training

        Jun 2013 - Jan 2016
      • Assistant Manager

        Jun 2013 - Jan 2016
    • Walmart

      Jan 2017 - Apr 2021
      Learning And Development Specialist

      • Retail (Sales & Customer Service Training) for the Entire Store Team - Management & Non-management.• POSH Training(Prevention Of Sexual Harassment)• Soft Skills and Behavioral Training• Publishing Training MIS, Monthly Dashboard & LMS• Training Effectiveness Analysis• Preparing Monthly Calendar with Stakeholders- Pre & Post Completion • Content writing, improvising existing contents, and Formulating SOP and Policies.• Provide On the Job Training to Associates to provide feedback and improve performance.• Providing yearly refresher training on company specified training programs.• Working and driving better CSAT and NPS scores across. Lihat lebih sedikit

    • Lenskart.com

      Apr 2021 - Sept 2022
      Regional Training Manager

      Working as a Regional Training Manager for North India. My responsibilities includes Sales Training, Performance Enhancement, Gap Analysis, Skill Enhancement and Development, Product launch, Customer Service, Onboarding new Hires and monitoring their performance with the help of various Training Programs.

    • Landmark Group

      Jan 2022 - now
      Manager Talent Transformation
  • Licenses & Certifications