Tanuj Kumar Shukla

Experience

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  Cafe Coffee Day

  Jun 2013 - Jan 2016

  • Assistant Manager, Training

    Jun 2013 - Jan 2016

  • Assistant Manager

    Jun 2013 - Jan 2016
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  Walmart

  Jan 2017 - Apr 2021

  Learning And Development Specialist

  • Retail (Sales & Customer Service Training) for the Entire Store Team - Management & Non-management.• POSH Training(Prevention Of Sexual Harassment)• Soft Skills and Behavioral Training• Publishing Training MIS, Monthly Dashboard & LMS• Training Effectiveness Analysis• Preparing Monthly Calendar with Stakeholders- Pre & Post Completion • Content writing, improvising existing contents, and Formulating SOP and Policies.• Provide On the Job Training to Associates to provide feedback and improve performance.• Providing yearly refresher training on company specified training programs.• Working and driving better CSAT and NPS scores across. Lihat lebih sedikit

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  Lenskart.com

  Apr 2021 - Sept 2022

  Regional Training Manager

  Working as a Regional Training Manager for North India. My responsibilities includes Sales Training, Performance Enhancement, Gap Analysis, Skill Enhancement and Development, Product launch, Customer Service, Onboarding new Hires and monitoring their performance with the help of various Training Programs.

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  Landmark Group

  Jan 2022 - now

  Manager Talent Transformation