Natasha Audisho

Experience

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  National Australia Bank

  May 2016 - Apr 2018

  Customer Service Representative

  Customer Service Representative - Contact centreDates employed - May 2016 - July 2017Location Rhodes, New South Wales, AustraliaAs a personal customer service represenative, my day-to-day tasks included providing frontline service support for direct banking customers which included servicing and sales opportunities for the following:- Credit Cards- Personal Loans and Home Loans- Term Deposits- Internet Banking- Hardship- ComplaintsAs a result, I now have a deep undertanding of personal clients needs / wants and product knowledge.Teller - Customer ServiceDates Employed July 2017 - April 2018Location Bankstown, New South Wales, AustraliaAs a bank teller, my day to day tasks included cash handling, sales opportunities and risk analysis.This experience provided me with dealing face to face with clients, building rapport, cash handling responsibilties and exposure to business clients. Show less

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  Commonwealth Bank

  Apr 2018 - now

  SME Business Banking AssociateDates Employed April 2018 - currentLocation Parramatta, New South Wales, AustraliaAs a business banking associate, my day-to-day tasks include providing frontline service support and first-point resolution for our bankers, business clients and corporate stakeholders. During my time in this role, I have developed an extensive understanding of all business banking products ranging from corporate cards, commbiz and bank guarantees, to large portfolio loans. Currently, I complete general maintenance tasks, sales opportunities and complex problem solving. As a consequence, I have developed a profound ability to manage stakeholders efficiently in times of crisis to an exceptional standard. Show less

  • Financial Crime Analyst

    Mar 2022 - now

  • Associate Product Manager

    Jun 2021 - Mar 2022

  • Commercial Associate

    Aug 2020 - Jun 2021

  • Associate Relationship Manager

    Aug 2019 - Aug 2020

  • Business Banking SME

    Apr 2018 - Aug 2019