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Marika Laera

Marika Laera

Restaurant Manager

Followers of Marika Laera585 followers
location of Marika LaeraCastellana Grotte, Apulia, Italy

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  • Timeline

  • About me

    International Business Developer - Corporate Account Manager - International Business Purposes and Wholesale Expert

  • Education

    • Universitas Mecatorum

      2022 - 2023
      Master of Business Administration - MBA Development economics and international relations 100/110

      The curriculum delves into the multifaceted realm of Economics and International Business Relations, offering a comprehensive exploration of trade dynamics on a global scale. Students engage in rigorous study to analyze, interpret, and evaluate the complexities inherent in international trade, with a keen focus on spatial and temporal evolutionary patterns. Special emphasis is placed on understanding the intricacies of market localization within both domestic and single markets. Furthermore… Show more The curriculum delves into the multifaceted realm of Economics and International Business Relations, offering a comprehensive exploration of trade dynamics on a global scale. Students engage in rigorous study to analyze, interpret, and evaluate the complexities inherent in international trade, with a keen focus on spatial and temporal evolutionary patterns. Special emphasis is placed on understanding the intricacies of market localization within both domestic and single markets. Furthermore, students acquire essential skills in accessing and managing EU funds, thereby nurturing expertise in the realm of international economics. Show less

    • Liceo Statale Scientifico e Classico "Ettore Majorana"​

      2005 - 2010
      High School Diploma Foreign languages and Communication for Tourism 78/100

      The High School Diploma program in Foreign Language Correspondence and Translation in German, English, and French aims to equip students with advanced proficiency in these three languages. Emphasizing translation and correspondence skills, the program prepares students for effective communication across diverse contexts, focusing on mastering each language's intricacies and cultural nuances. Graduates are well-prepared for careers in translation, interpretation, international business, and… Show more The High School Diploma program in Foreign Language Correspondence and Translation in German, English, and French aims to equip students with advanced proficiency in these three languages. Emphasizing translation and correspondence skills, the program prepares students for effective communication across diverse contexts, focusing on mastering each language's intricacies and cultural nuances. Graduates are well-prepared for careers in translation, interpretation, international business, and other fields where multilingual communication is essential. Show less

    • ALMA LABORIS Business School

      2024 -
      Master in Export Management: International Trade and New Markets

      The Master's in Export Management: International Trade and New Markets trains Export Managers to effectively select and manage new foreign markets. It covers topics like international contracts, payments, shipping, and customs, equipping participants with skills to plan distribution, analyze competition, develop strategies, and handle legal and financial challenges of internationalization. Interactive lessons and case studies provide practical experience. This program prepares professionals to… Show more The Master's in Export Management: International Trade and New Markets trains Export Managers to effectively select and manage new foreign markets. It covers topics like international contracts, payments, shipping, and customs, equipping participants with skills to plan distribution, analyze competition, develop strategies, and handle legal and financial challenges of internationalization. Interactive lessons and case studies provide practical experience. This program prepares professionals to navigate the global market and strengthen their companies' international presence. Show less

    • Università degli Studi di Bari

      2013 - 2020
      Bachelor's degree Foreign languages and communication for tourism 100/110

      The degree program in Foreign Languages and Literatures for the Tourism Sector aims to cultivate mastery in two modern languages and their respective literary, artistic, and cultural heritages. Additionally, it emphasizes the development of proficient written and oral skills in a third language, alongside a robust understanding of Italian language and literature. Structured into four distinct curricula, this program focuses on providing students with fluency in languages essential for tourism… Show more The degree program in Foreign Languages and Literatures for the Tourism Sector aims to cultivate mastery in two modern languages and their respective literary, artistic, and cultural heritages. Additionally, it emphasizes the development of proficient written and oral skills in a third language, alongside a robust understanding of Italian language and literature. Structured into four distinct curricula, this program focuses on providing students with fluency in languages essential for tourism, along with metalinguistic competencies for effective communication. Moreover, it equips students with knowledge on economic matters and tourism legislation while exploring historical, artistic, and environmental aspects of regions pertinent to the tourism industry. Show less

  • Experience

    • Bleu belle Café

      Jan 2013 - Apr 2018
      Restaurant Manager

      In my role as a restaurant manager, I assumed responsibility for ensuring compliance with regulations, orchestrating the seamless coordination of all aspects within the service area, and actively engaging in advising and selling to our esteemed guests.

    • Hotel Hof Ehrenfels

      Oct 2018 - Dec 2020
      Shift Leader

      In my role as a service employee and shift leader, I assumed responsibility for overseeing service operations, prioritizing customer care, and conducting training sessions while effectively coordinating the service team. This encompassed tasks such as preparing and serving beverages, taking accurate orders, promptly addressing customer concerns, managing front desk duties, offering recommendations to guests, acting as a liaison for public relations matters, and delivering professional service to all patrons. Show less

    • Volvo Cars Germany GmbH

      Mar 2021 - Aug 2022
      Customer Care Specialist

      In my role as a Customer Care Specialist, I serve as the primary point of contact for individuals seeking friendly and knowledgeable assistance. As a front office agent, I am dedicated to providing exceptional customer care, which includes verifying information regarding orders, deliveries, and ensuring payment guarantees. My responsibilities extend to offering expert guidance throughout the entire process, up to the invoicing stage. Handling complaints is viewed as a significant aspect of my role, and I am tasked with receiving, addressing, or escalating complaints as necessary to ensure customer satisfaction and resolution. Show less

    • RS DACH

      Sept 2022 - Apr 2024
      Corporate Account Manager Internal Sales

      In my role as a Corporate Account Manager, I am entrusted with driving the autonomous margin and turnover growth within a designated territory in Germany. This involves collaborating closely with the sales department to implement targeted sales campaigns focused on specific customer segments and innovative products. Additionally, I am responsible for proactively identifying and qualifying customers across diverse and evolving portfolios, including reaching out to new potential clients through cold-calling efforts and nurturing relationships to build a robust sales pipeline. Furthermore, I handle telephone negotiations of terms and contracts, as well as the commercial preparation of tender documents to ensure smooth and successful transactions. Show less

    • Lernstudio Barbarossa Offenbach

      Apr 2023 - Apr 2024
      Modern Foreign Language Teacher

      As a Foreign Language Teacher, my primary responsibility is to prepare both adult and child students for foreign language certifications. Currently, I am tasked with teaching English, Italian, and German language courses to foreigners and adults alike. This involves designing and delivering lessons tailored to the specific needs and proficiency levels of each student, providing them with the necessary skills and knowledge to succeed in their language exams.

    • ICAM S.r.l.

      May 2024 - now
      International Business Developer

      As an International Business Developer, I'm tasked with identifying global business opportunities and crafting strategies to expand our company's operations internationally. This involves analyzing foreign markets, developing market entry plans, seeking out potential partnerships, negotiating agreements, and adapting our products or services to meet the needs of diverse international markets. My role also includes monitoring performance and making necessary adjustments to ensure success in the global marketplace. Show less

  • Licenses & Certifications