
Michelle Dobson-Goree
Front and Back Office Medical Assistant | Phlebotomist

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About me
Certified Phlebotomy Technician
Education

Institute for Business and Technology
2019 - 2021Certified Phlebotomy Technician HealthcareCertified Phlebotomist and Lab Assistant program

Heald College
-Associate of Arts and Sciences - AAS Allied Health and Medical Assisting Services
Experience

Blossom Hill Medical Group
Jun 2007 - Dec 2008Front and Back Office Medical Assistant | PhlebotomistDelivered professional and courteous patient care as well as front and back office medical assistance for private family medicine practice. Collected specimens via venipuncture. Conducted urinalyses, EKGs, and other back-office diagnostics. Scheduled and checked in patients and managed medical records and billing/coding.- Provided unique and personalized care for 30 patients daily- Prepared patient records and examination rooms in advance of office visits

Kaiser Permanente
Jan 2009 - Oct 2012Medical AssistantAssisted medical provider with 300 patients by performing in-office clinical procedures and overseeing patient medical records. Completed intakes, measured vital signs, and documented symptoms. Collected specimens, provided minor wound care, and operated electrocardiogram and other equipment to administer routine diagnostic tests. Updated EHR system while protecting patient privacy. Explained treatment procedures and physician’s instructions to patients.- Scheduled all Medicare patients for their annual CMS appointments in 2020- Received 4 Above & Beyond recognitions for outstanding customer service Show less

Apostle Inc
May 2021 - Mar 2022Certified Phlebotomist | Medical AssistantCollect specimens via vacuum tube, syringe, and butterfly venipuncture methods, and PCR swabs for clinical diagnostics lab in SF Bay Area. Check in patients, manage patient records, and uphold security and HIPAA compliance. Apply proper equipment use, blood volume requirements, and testing protocols. Maintain sanitized and safe work environment.- Achieved 100% daily goals of collecting specimens for over 200 patients - Ensured patient comfort through good use of physical techniques and conversation skills Show less

One Medical
Feb 2022 - Aug 2024Phlebotomist
Mar 2022 - Aug 2024Lab service specialist
Feb 2022 - Aug 2024

Premise Health
Apr 2024 - nowCertified Phlebotomy Technician
Licenses & Certifications

Multiskilled Medical Certification (MMCI)
Multiskilled Medical Certification Institute
Certified Phlebotomy Technician (CPT 1)
State of California
Basic Life Support for Healthcare Providers (BLS)
American Heart Association
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